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West Herr Acura

4.8

About this business

Formerly Ray Laks Acura, now a part of the West Herr Automotive Group as West Herr Acura! We are proud to be your exclusive Acura dealer in Buffalo, NY! 

Location details

7460 Transit Rd, Buffalo, NY, 14221, United States

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WeekdayScheduleStatus
Mon9:00 a.m. to 7:00 p.m.
Tue9:00 a.m. to 7:00 p.m.
Wed9:00 a.m. to 6:00 p.m.
Thu9:00 a.m. to 7:00 p.m.
Fri9:00 a.m. to 6:00 p.m.
Sat9:00 a.m. to 5:00 p.m.
SunClosed
4.82,082 reviews
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NoMess S.'s profile image
NoMess S. 
10 years ago

Tiffany is a very pleasant and professional person to deal with. She is a very valuable asset to your organization. I was very happy with the service I have recevied from Ray Lak's, and recommend your car service to anyone. 

Ash S.'s profile image
10 years ago

It was an enjoyable wait in the waiting room. I enjoyed, coffee and a snack and pleasant conversation with other people. I also went to the show room to examine the 2012 cars that I only dream of. 

tjc c.'s profile image
10 years ago

The Service Manager, Jim, took care of everything for me. Class guy! He did AN OUTSTANDING JOB! Ray Laks should be proud to have him as an employee. I hope that the dealership recognizes the HARD WORK that he does for them. He is what customer service is all about. Thank you JIM! 

See no Evil G.'s profile image
See no Evil G. 
10 years ago

My technician was Chris, he was very helpful, knowledgeable and courteous, my overall experience was comfortable. My car was done fast and even washed and vacuum my car, I expected an OK job but it was like detailed, i was very impressed with the service. 

GL G.'s profile image
11 years ago

Brought old Acura MDX 2001 in for inspection. Needed quite a few things, which I was promplty notified to make a decision on. After careful consideration, we decided to have the repairs done vs "scraping the car" 

ClearlyDifferent S.'s profile image
ClearlyDifferent S. 
11 years ago

This is the third Acura that I have had. I like the car and Ray Laks so much. They are more than willing to help you. They go out of their way to accommodate you. 

ZN H.'s profile image
11 years ago

I truly feel I could count on their services with my part of doing what I need to get reasonable pricing and services. A service place to fix my car, I'm able not to deal with the aches of trust. 

Leeno L.'s profile image
Leeno L. 
11 years ago

Great job, friendly courteous staff. Will be back, will recommend. Thank you guys so much! 

Kath G.'s profile image
11 years ago

These people know the deal. Great service and great personalities. Seems to me I'll be revisiting. 

Frequently asked questions about West Herr Acura

How is West Herr Acura rated?

West Herr Acura has a 4.8 star rating with 2,082 reviews. 

When is West Herr Acura open?

West Herr Acura is closed now. It will open on Monday at 9:00 a.m. 

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