West Herr Acura's cover image

This profile has not been claimed by the business owner or representative.

to update business information, get appointment requests, engage visitors with web chat, and more!

West Herr Acura

4.8

About this business

Location details

7460 Transit Rd, Buffalo, NY, 14221, United States

Get directions
WeekdayScheduleStatus
Mon9:00 a.m. to 7:00 p.m.
Tue9:00 a.m. to 7:00 p.m.
Wed9:00 a.m. to 6:00 p.m.
Thu9:00 a.m. to 7:00 p.m.
Fri9:00 a.m. to 6:00 p.m.
Sat9:00 a.m. to 5:00 p.m.
SunClosed
4.82,158 reviews
Select a rating
gina w.'s profile image
gina w. 
9 years ago

John Shaw was my service advisor and was exceptionally helpful, courteous, and thorough. I was extremely satisfied with my experience, and would highly recommend him. 

Stephanie S.'s profile image
Stephanie S. 
9 years ago

I have leased 4 Acura vehicles from Crown Acura over the last decade and can't say enough about the excellent customer service they offer. My sales representative for all 4 leases was Chris Duncanson and he makes buying a car so easy and hassle free for me that he is one of the biggest reasons I keep going back. Chris knows that I am always tight on time and he gets me in and out of the dealership quickly. He is honest and genuine and really listens to my wants and needs, always coming up with suggestions and solutions that ... read more

RICHARD H.'s profile image
RICHARD H. 
9 years ago

KUDOS TO MY SERVICE ADVISOR BRIAN BENNETT FOR HIS PROFESSIONAL PERSONAL SERVICE DURING MY LAST VISIT. I HAVE HAD MANY SERVICE PERSONEL DURING MY 50+ YEARS OF DRIVING, BUT BRIAN IS THE BEST. HE ALWAYS SMILES, HE EXPLAINS EVERYTHING SO THAT I CAN UNDERSTAND. 

Carol B.'s profile image
Carol B. 
9 years ago

We recently visited Crown Acura, Clearwater looking for an MDX. We were able to work out a deal on a 2016 MDX thanks to our salesman, Gary Scott. Gary was so personable and helpful but not pushy. During the test drive, Gary proved to be so knowledgeable about the MDX. He knew all about its many features. He even stayed late to further explain how all the features worked. Our buying experience was very trouble free due to the efforts of Gary. I would definitely recommend Gary to my friends who may be looking to buy a car. 

Heather J.'s profile image
Heather J. 
9 years ago

Gary Scott was awesome!!!! He made our experience very easy. The knowledge he provided us with our new MDX was very helpful. If you are going to buy an Acura you need to go see Gary. 

robert B.'s profile image
robert B. 
9 years ago

had a great service experience with Crown Acura and my Service Advisor, Brian Clausen. Easy to book on line. Service was timely. well done, and Brian was knowledgeable, helpful, and great to work with. 

John H.'s profile image
John H. 
9 years ago

I purchased a used car at Metro; Mike Gorka was the sales person. Working with Mike was a pleasant, uplifting experience. He was very patient, listened to all my questions and concerns, responding to each in a polite, detailed manner. No one could have done better. He allowed me to consider options, pointing out the pluses and minuses. Mike also identified items that I might wish to include in the purchase contract, without any pressure. That proved to be very helpful. There was no high pressure in any way. One may work out ... read more

Nick L.'s profile image
Nick L. 
9 years ago

Had a great service experience at Crown Acura! Brian Bennett provided excellent service, including listening to what I needed done as well as making sound suggestions. This was the first visit and I was very impressed! Great job! Thank you!! 

Rae M.'s profile image
Rae M. 
9 years ago

Took my 2005 MDX in for it's 90,000 – Daniel Strajna was awesome! I originally contacted him via the Internet, he answered all of my questions so when it was time to come in for a test drive we had all the information we needed. There was no pressure, we could have walked away at any time and felt comfortable. I am so happy with my new RDX! 

Frequently asked questions about West Herr Acura

How is West Herr Acura rated?

West Herr Acura has a 4.8 star rating with 2,158 reviews. 

When is West Herr Acura open?

West Herr Acura is open now. It will close at 7:00 p.m.  

Need help? Contact us.

Speak with a specialist to learn how you can grow with Birdeye. We are reachable at profiles@birdeye.com