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West Herr Acura

4.8

About this business

Location details

7460 Transit Rd, Buffalo, NY, 14221, United States

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WeekdayScheduleStatus
Mon9:00 a.m. to 7:00 p.m.
Tue9:00 a.m. to 7:00 p.m.
Wed9:00 a.m. to 6:00 p.m.
Thu9:00 a.m. to 7:00 p.m.
Fri9:00 a.m. to 6:00 p.m.
Sat9:00 a.m. to 5:00 p.m.
SunClosed
4.82,158 reviews
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David O.'s profile image
David O. 
9 years ago

Brian Bennett of Crown ACURA in Clearwater looked after a brake concern I had. The service was prompt, courteous and effective. Even though I was an out of town customer with a small issue, the service was exceptional. Mr Benmett and Crown were a pleasure to deal with. 

Lu S.'s profile image
Lu S. 
9 years ago

I have been servicing my car at Crown Acura for several years and I continue to receive superior customer service, second to none type of service! Bart Lee Bartley brings genuine care to the customer service experience along with a great vibe and honesty. He went above and beyond to make sure I was taken care of. Ask for him and you will not regret it. For Acura Alliteration see Bart Bartley! an appreciative customer, L. Santos 

Carol P.'s profile image
Carol P. 
9 years ago

John Shaw at Crown Acura service was very helpful, courteous and honest. The car was finished when he said it would be. I wish I knew the mechanic's name but I do not. When I got in my car and noticed a light on that I could not figure out how to turn off - he was driving by, stopped and asked me if I had a problem - parked the car he was in and came over - John had already gone in to get a mechanic so I had three of them just to turn off a simple light :) I was visiting the area and would certainly use them again when in to... read more

Tuan N.'s profile image
Tuan N. 
9 years ago

Once again I had my car serviced at Courtesy Acura and the service was GREAT! Five Stars to Michelle Mallory!! Had 2 more services for both my TL (oil change) and MDX (Window replaced) with Michelle Mallory. Always great service!!! Brought my MDX in for service again and the service was great again - Michelle Mallory. Update 11/14 - Once again best service in town - Michelle Mallory Update 3/31 - brought both of my cars in TL and MDX for service. Great work and love the honesty! Update 6/30 - brought both of my cars in TL an... read more

Oranges T.'s profile image
Oranges T. 
9 years ago

Great people, excellent service! Tiffany is the best service writer around. She's extremely knowledgeable about the product! Chip is the best salesman, even though he is a jets fan. 

Kelly C.'s profile image
Kelly C. 
9 years ago

Brian Clausen was a pleasure to work with after the purchase of my Acura MDX. I appreciate his expertise and willingness to help. Thank you, Brian. 

Bonich T.'s profile image
Bonich T. 
9 years ago

Sophie Morris helped make the car buying process so easy. She was so friendly and answered all of our questions. When we arrived we were in the other lot and she walked all the way to us to help us out! Sometimes you can be hesitant to call and ask someone for a random question about the car but with how friendly Sophie is I know that will never be a problem. I would recommend Sophie to everyone who wants to make a purchase at Crown Acura! 

Stage-Kids M.'s profile image
Stage-Kids M. 
9 years ago

Thanks to all the awesome peeps at Ray Laks Honda (#1 uncle Patrick Kelley, Chuck Riso, John Davidson) and Ray Laks Acura (Mike Perry and Corey), as I'm now digging my new ridiculously cool technology-loaded wheels. If you need a car in WNY you need to talk to those guys. 

Anne C.'s profile image
Anne C. 
9 years ago

We recently visited Crown Acura and spoke with Gillian Barnes. Ms. Barnes was very knowledgeable and helpful with the purchase of our new 2016 Acura TLX. We spent several hours test driving and reviewing all the "bells & whistles" that come with the car. Gillian was very patient and used her expertise to make for a pleasant new car purchase. So far we are very pleased with our purchase. Anne Christopher Tony Kell 

Frequently asked questions about West Herr Acura

How is West Herr Acura rated?

West Herr Acura has a 4.8 star rating with 2,158 reviews. 

When is West Herr Acura open?

West Herr Acura is closed now. It will open tomorrow at 9:00 a.m. 

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