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West Herr Acura
- Car Dealers
- Buffalo, NY
About this business
Location details
7460 Transit Rd, Buffalo, NY, 14221, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 7:00 p.m. | |
| Tue | 9:00 a.m. to 7:00 p.m. | |
| Wed | 9:00 a.m. to 6:00 p.m. | |
| Thu | 9:00 a.m. to 7:00 p.m. | |
| Fri | 9:00 a.m. to 6:00 p.m. | |
| Sat | 9:00 a.m. to 5:00 p.m. | |
| Sun | Closed |
I worked with Kitty and Brock to buy my new MDX. We had an odd situation and Kitty was amazingly patient and helpful, providing numerous scenarios to help us select the best car, price, and payment options. Once that was decided, the paperwork went well with no hiccups and a reasonable amount of our time. Kitty stayed late to help us finish which we really appreciated. I highly recommend this dealership and these team members.
Excellent service and automobiles. I purchased my first Acura TSX in May. I'm very pleased with my purchase. I will definitely purchase from them again. I highly recommend Ray Laks Acura.
Bart Bartley is a pleasure to work with. He is very knowledgable, polite and professional! I'm in good hands.....Thank you Bart, cp
Acura of Bellevue knows what true customer service is. They provided a hassle free experience! My husband and I were treated with respect. Anthony Mickelsen exceeded our expectations. He met our every demand and we left happy and in love with our new 2016 RDX!
Bart Bartley goes out of his way to provide prompt, courteous service every time. Your service dept. is the best in the 42 yrs. I have been here, and I tell everyone that! Martin Bialow,M.D.
Thank you RAY LAKS for turning a stressful car-buying experience into a wonderful story of how great people can be! HIGHLY recommend your dealership! Thank you!!!
John Shaw does a great job presenting the issues and helping you figure out how to prioritize them. He is professional and friendly and very responsive. I almost always have a great experience when I visit Crown Acura and John is a big factor.
John Shaw is my service advisor. I have been using John as my adviser since at least 2005. He is very pleasant and really looks out for his customers. His service has always been great and continues to be great to this day. My Acura is now 14 years old and in just as good condition as it was when I started service years ago. I know it cost more at a dealership to have ones car serviced but to me it is well worth it, as I know my car will be right when returned with John overseeing repairs...peace of mind means a lot when you... read more
Another superb maintenance service at Crown ACURA on my RDX this past week--a huge thank you as always to John Shaw! Exceptional customer focus and expert mechanical work. John made sure everything went smoothly from the moment I pulled in and even managed to squeeze in some additional service items all within the original timeframe. Just quality effort all around and terrific efficiency. John always explains the servicing clearly and ensures the best work at the best/fair price. Unquestioned integrity from John and his team... read more
Frequently asked questions about West Herr Acura
How is West Herr Acura rated?
West Herr Acura has a 4.8 star rating with 2,158 reviews.
When is West Herr Acura open?
West Herr Acura is closed now. It will open tomorrow at 9:00 a.m.
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