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West Herr Acura

4.8

About this business

Formerly Ray Laks Acura, now a part of the West Herr Automotive Group as West Herr Acura! We are proud to be your exclusive Acura dealer in Buffalo, NY! 

Location details

7460 Transit Rd, Buffalo, NY, 14221, United States

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WeekdayScheduleStatus
Mon9:00 a.m. to 7:00 p.m.
Tue9:00 a.m. to 7:00 p.m.
Wed9:00 a.m. to 6:00 p.m.
Thu9:00 a.m. to 7:00 p.m.
Fri9:00 a.m. to 6:00 p.m.
Sat9:00 a.m. to 5:00 p.m.
SunClosed
4.82,141 reviews
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Daveross184's profile image
Daveross184 
13 years ago

We love RLA. – We love Ray Laks Acura. Great place to buy a car. Fair, honest, reliable, friendly. It's a great dealership. 

Tonyagardneru's profile image
Tonyagardneru 
14 years ago

I could take my car anywhere for service but I choose to take it to Ray Laks because of the quality of service. Chris and Tiffany make the service department customer friendly and always assure that I have loaner that is clean and efficient. 

jackson melinda's profile image
jackson melinda 
14 years ago

Always been satisfied – I have always been satisified with the work Jim has done on my vehicles over the years. The installation looks good & I feel confident it was done properly this time. 

GuestNY's profile image
14 years ago

Very happy with the service – Tiffany is a very pleasant and professional person to deal with. She is a very valuable asset to your organization. I was very happy with the service I have recevied from Ray Lak's, and recommend your car service to anyone. 

berthafevig01's profile image
berthafevig01 
14 years ago

Quality – I could take my car anywhere for service but I choose to take it to Ray Laks because of the quality of service. Chris and Tiffany make the service department customer friendly and always assure that I have loaner that is clean and efficient. 

MarilynH's profile image
MarilynH 
14 years ago

Highest customer service – I will never, ever take my car to another place to be worked on. I will never, ever buy a car that is not Acura. I will never, ever experience from another dealership the highest degree of customer service that the Ray Laks team extends to me at all times. Quite simply: you are the best!! 

Adawg7's profile image
14 years ago

Never had a complaint – A customer for years without a single problem I have bought several cars from Ray Laks, 2 Acuras and a Honda, and have taken them to this location for the last 10 years. They have been great, and I've never had a complaint. 

chelseafergusond's profile image
chelseafergusond 
14 years ago

Last minute appointment before July 4th holiday made w/o any issue from Service Dept. Accomodated my needs for scheduling service 

luba4116's profile image
luba4116 
14 years ago

Friendly, personalized service – As usual, I was very pleased with the service done on my car from drop off to pick up. Very friendly, personalized service. 

Frequently asked questions about West Herr Acura

How is West Herr Acura rated?

West Herr Acura has a 4.8 star rating with 2,141 reviews. 

When is West Herr Acura open?

West Herr Acura is closed now. It will open at 9:00 a.m. 

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