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Formerly Ray Laks Acura, now a part of the West Herr Automotive Group as West Herr Acura! We are proud to be your exclusive Acura dealer in Buffalo, NY!
7460 Transit Rd, Buffalo, NY, 14221, United States
Get directionsWeekday | Schedule | Status |
---|---|---|
Mon | 9:00 a.m. to 7:00 p.m. | |
Tue | 9:00 a.m. to 7:00 p.m. | |
Wed | 9:00 a.m. to 6:00 p.m. | |
Thu | 9:00 a.m. to 7:00 p.m. | |
Fri | 9:00 a.m. to 6:00 p.m. | |
Sat | 9:00 a.m. to 5:00 p.m. | |
Sun | Closed |
We love RLA. – We love Ray Laks Acura. Great place to buy a car. Fair, honest, reliable, friendly. It's a great dealership.
I could take my car anywhere for service but I choose to take it to Ray Laks because of the quality of service. Chris and Tiffany make the service department customer friendly and always assure that I have loaner that is clean and efficient.
Always been satisfied – I have always been satisified with the work Jim has done on my vehicles over the years. The installation looks good & I feel confident it was done properly this time.
Very happy with the service – Tiffany is a very pleasant and professional person to deal with. She is a very valuable asset to your organization. I was very happy with the service I have recevied from Ray Lak's, and recommend your car service to anyone.
Quality – I could take my car anywhere for service but I choose to take it to Ray Laks because of the quality of service. Chris and Tiffany make the service department customer friendly and always assure that I have loaner that is clean and efficient.
Highest customer service – I will never, ever take my car to another place to be worked on. I will never, ever buy a car that is not Acura. I will never, ever experience from another dealership the highest degree of customer service that the Ray Laks team extends to me at all times. Quite simply: you are the best!!
Never had a complaint – A customer for years without a single problem I have bought several cars from Ray Laks, 2 Acuras and a Honda, and have taken them to this location for the last 10 years. They have been great, and I've never had a complaint.
Last minute appointment before July 4th holiday made w/o any issue from Service Dept. Accomodated my needs for scheduling service
Friendly, personalized service – As usual, I was very pleased with the service done on my car from drop off to pick up. Very friendly, personalized service.
West Herr Acura has a 4.8 star rating with 2,141 reviews.
West Herr Acura is closed now. It will open at 9:00 a.m.
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