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West Herr Acura

4.8

About this business

Location details

7460 Transit Rd, Buffalo, NY, 14221, United States

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WeekdayScheduleStatus
Mon9:00 a.m. to 7:00 p.m.
Tue9:00 a.m. to 7:00 p.m.
Wed9:00 a.m. to 6:00 p.m.
Thu9:00 a.m. to 7:00 p.m.
Fri9:00 a.m. to 6:00 p.m.
Sat9:00 a.m. to 5:00 p.m.
SunClosed
4.82,158 reviews
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Brenda M.'s profile image
Brenda M. 
9 years ago

Dan Victory was the service rep. who handled my issue. After 10 years my Acura dashboard was cracking and, consequently, unsightly. I called Dan to get a quote on its replacement. He suggested I come by to let him see it and take a picture. His suggestion was that possibly corporate would take care of it or at least part of it, considering it was 10 yrs. old. He submitted a plea and Acura did end up picking up about 2/3 of the cost. I was thrilled. I had it replaced Monday. What a difference it made! Thank you, Dan and Crown... read more

Robert T.'s profile image
Robert T. 
9 years ago

Charles Johnson at Crown Acura in Clearwater did a great job. He was very courteous and competent and explained all I needed to know. He was extra attentive and helpful and I really appreciated that. 

Sally S.'s profile image
Sally S. 
9 years ago

Brian Bennett is most attentive and a tenacious problem solver. He does a fantastic job for me every time I visit Crown Acura. I had warrenty work that needed to be addressed and he resolved the issue efficiently with upmost professionalism! He is always courteous, professional, and honest. I feel blessed he is there, thank-you Crown for hiring him! His actions convinced me the success of Clearwater's Crown Acura Service is the "TEAM" approach to personalized customer service. It's as if addressing my inquiries belonged not ... read more

Strong R.'s profile image
Strong R. 
10 years ago

Terry is the best. They are extra special. The cars look fantastic in person 

John W.'s profile image
John W. 
10 years ago

John Shaw does a fantastic job every time I get my car serviced at Crown Acura. He is the reason I continue to bring my car to the dealership for service. He is always polite, professional and honest. Crown is lucky to have him as an employee 

Gray D.'s profile image
Gray D. 
10 years ago

I purchased a 2010 Acura TL at Crown in September 2013 and have had it serviced there since. On most occasions, including my most recent, major service this week, Dan Victory has been my service adviser. Dan has always done a first rate job and I look forward to working with him in the future. 

Ron G.'s profile image
Ron G. 
10 years ago

I have been having my 1999 Acura TL3.2 service by Crown Acura for the past four years. Dan Victory is an excellent service advisor, much better than others I have dealt with at other Acura dealerships. Dan is knowledgeable, customer-focused, balanced in presenting service options and a perfect combination of friendly and professional. 

Luis P.'s profile image
Luis P. 
10 years ago

Great Job by Dan Victory. Advised me of my essentials for the repair and got me in and out:) 

Dennis M.'s profile image
Dennis M. 
10 years ago

i would like to commend Bart Bartley as my service advisor, every time I have been at the dealer for services of my car he has been professional, helpful and kind. It does give you the feeling to comeback at any time. Thank you Bart for your service, I think you are a great asset to the organization. As always outstanding job and services at Acura crown dealer in clearwater, Florida. 

Frequently asked questions about West Herr Acura

How is West Herr Acura rated?

West Herr Acura has a 4.8 star rating with 2,158 reviews. 

When is West Herr Acura open?

West Herr Acura is closed now. It will open tomorrow at 9:00 a.m. 

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