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West Herr Acura

4.8

About this business

Formerly Ray Laks Acura, now a part of the West Herr Automotive Group as West Herr Acura! We are proud to be your exclusive Acura dealer in Buffalo, NY! 

Location details

7460 Transit Rd, Buffalo, NY, 14221, United States

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WeekdayScheduleStatus
Mon9:00 a.m. to 7:00 p.m.
Tue9:00 a.m. to 7:00 p.m.
Wed9:00 a.m. to 6:00 p.m.
Thu9:00 a.m. to 7:00 p.m.
Fri9:00 a.m. to 6:00 p.m.
Sat9:00 a.m. to 5:00 p.m.
SunClosed
4.82,082 reviews
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Wonderland Bon G.'s profile image
Wonderland Bon G. 
10 years ago

Wonderful experience. Chip, Mike Perry and Chris in service create a personal experience that is never forgotten 

TwistnTurn F.'s profile image
TwistnTurn F. 
10 years ago

My overall experience at Ray Laks was wonderful. 

Greta S.'s profile image
Greta S. 
10 years ago

I had a very pleasant experience. The lounge was comfortable, clean, and the internet capabilities allowed me to continue working remotely. I would also like to specifically call out Tiffany. She is very thorough and knowledgeable and is always going the extra mile. 

FloatFlutter F.'s profile image
FloatFlutter F. 
10 years ago

service advisor Mark was great from phone call about service to scheduling apptment to handling my car when i arrived. Mark was fantastic! one of the best car repair situations i've encountered. 

BlueGail B.'s profile image
BlueGail B. 
10 years ago

Great experience. Very helpfully. Made us feel comfortable with our purchase. 

Like S.'s profile image
10 years ago

My husband just purchased his first Acura, a TSX - it beat out a Mercedes that was in the "test drive" running! Many thanks to Nick Dukes and the rest of the team who pulled out all the stops and made this a truly wonderful experience. 

TigerLilly S.'s profile image
TigerLilly S. 
10 years ago

I recently came in for a low battery system update on my Acura MDX. I asked Chris to help me pair my iPhone and answer a question re remote locking. My car was ready in a timely manner. I had my phone paired and questions on the remote answered in minutes. My car was washed and the front floor was vacuumed. Outstanding service!! 

My Life G.'s profile image
My Life G. 
10 years ago

They were really courteous. I could ask whatever I wanted to ask about the vehicle. If I asked them to check something out that might seem silly to someone else, they would always do that. 

YellowBows N.'s profile image
YellowBows N. 
10 years ago

I have always been satisified with the work Jim has done on my vehicles over the years. The installation looks good & I feel confident it was done properly this time. 

Frequently asked questions about West Herr Acura

How is West Herr Acura rated?

West Herr Acura has a 4.8 star rating with 2,082 reviews. 

When is West Herr Acura open?

West Herr Acura is closed now. It will open on Monday at 9:00 a.m. 

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