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West Herr Acura

4.8

About this business

Location details

7460 Transit Rd, Buffalo, NY, 14221, United States

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WeekdayScheduleStatus
Mon9:00 a.m. to 7:00 p.m.
Tue9:00 a.m. to 7:00 p.m.
Wed9:00 a.m. to 6:00 p.m.
Thu9:00 a.m. to 7:00 p.m.
Fri9:00 a.m. to 6:00 p.m.
Sat9:00 a.m. to 5:00 p.m.
SunClosed
4.82,158 reviews
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Nicole D.'s profile image
Nicole D. 
8 years ago

Gillian made my car purchase seamless and so easy. She was great at communicating with me about my choices and the inventory at Crown Acura. 

Joseph C.'s profile image
Joseph C. 
8 years ago

It was necessary to bring my car to Crown Acura Service because of a recall. Chris Sanborn took care of all my needs. Not only was the recall situation addressed but I also received a total inspection at no charge and had my oil changed for a very nominal fee. They even washed my car. The time that I was told it would take to have my car service was right on. I was treated most respectably and everything that was done to my car was explained to me. Happy to report that if I need any work done in the future or for my future u... read more

Sherri N.'s profile image
Sherri N. 
9 years ago

As usual, John Shaw provided excellent, professional service. He is extremely knowledgable and trustworthy. We are elated to have discovered this service manager. We highly recommend him to everyone. 

Kariooke c.'s profile image
Kariooke c. 
9 years ago

Dealing with rep Cory was a pleasure. You are treated fairly and honestly here. My 4th Acura. 

Laura S.'s profile image
Laura S. 
9 years ago

Great service at Metro Acura. I went in expecting to buy my leased Acura and about an hour later I was driving off in an brand new car! Thanks to Mike and Kevin for making this work out. 

Lindi C.'s profile image
Lindi C. 
9 years ago

I had my rear passenger bumper repaired and was assisted by Brian Clausen. He was very helpful and made the whole experience as painless as possible. I am very pleased with the service provided. Customer service is top notch. Brian was great, I will be back when I need service for my new car. Sincerely, Lindi Cumens 

Eric D.'s profile image
Eric D. 
9 years ago

I worked with Gillian Barnes who provided fast and efficient service. Thank you for staying late to clean the stickers off the 4Runner. 

Theresa E.'s profile image
Theresa E. 
9 years ago

Brian Bennett did a great job in ordering the new airbags and letting me know when they were in and ready to be installed. It was handled in a timely manner and I appreciated the information he gave me regarding my preventive maintenance. I'll definitely ask for Brian's assistance the next time my car needs servicing. 

john l.'s profile image
john l. 
9 years ago

Gillian Barnes is great. She is very friendly and always ready to assist. 

Frequently asked questions about West Herr Acura

How is West Herr Acura rated?

West Herr Acura has a 4.8 star rating with 2,158 reviews. 

When is West Herr Acura open?

West Herr Acura is open now. It will close at 7:00 p.m.  

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