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West Herr Acura

4.8

About this business

Formerly Ray Laks Acura, now a part of the West Herr Automotive Group as West Herr Acura! We are proud to be your exclusive Acura dealer in Buffalo, NY! 

Location details

7460 Transit Rd, Buffalo, NY, 14221, United States

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WeekdayScheduleStatus
Mon9:00 a.m. to 7:00 p.m.
Tue9:00 a.m. to 7:00 p.m.
Wed9:00 a.m. to 6:00 p.m.
Thu9:00 a.m. to 7:00 p.m.
Fri9:00 a.m. to 6:00 p.m.
Sat9:00 a.m. to 5:00 p.m.
SunClosed
4.82,076 reviews
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Kariooke c.'s profile image
Kariooke c. 
8 years ago

Dealing with rep Cory was a pleasure. You are treated fairly and honestly here. My 4th Acura. 

Kristy D.'s profile image
Kristy D. 
8 years ago

Very fast and the person who took care off us was very nice. 

ShadowCaster F.'s profile image
ShadowCaster F. 
8 years ago

Great sales crew. Looking at a certified used Acura RDX, Rochester Acura couldn't do anything for me, these guys (Ryan and Chip) really bent over backwards to make sure I was satisfied with my car. Thanks guys!! 

Oranges T.'s profile image
Oranges T. 
9 years ago

Great people, excellent service! Tiffany is the best service writer around. She's extremely knowledgeable about the product! Chip is the best salesman, even though he is a jets fan. 

Stage-Kids M.'s profile image
Stage-Kids M. 
9 years ago

Thanks to all the awesome peeps at Ray Laks Honda (#1 uncle Patrick Kelley, Chuck Riso, John Davidson) and Ray Laks Acura (Mike Perry and Corey), as I'm now digging my new ridiculously cool technology-loaded wheels. If you need a car in WNY you need to talk to those guys. 

credit king B.'s profile image
credit king B. 
9 years ago

Excellent service and automobiles. I purchased my first Acura TSX in May. I'm very pleased with my purchase. I will definitely purchase from them again. I highly recommend Ray Laks Acura. 

Gill P.'s profile image
9 years ago

Thank you RAY LAKS for turning a stressful car-buying experience into a wonderful story of how great people can be! HIGHLY recommend your dealership! Thank you!!! 

Kerro E.'s profile image
Kerro E. 
9 years ago

Whenever I drop my vehicle off for service, the Service Manager Jim is there. This in and of itself shows me the dedication and pride he has in the dealership. He always steps away from what he is doing to say hello, and to ask me if I need anything, and if everything is being handled to my satisfaction.The family like atmosphere with the Service Department should be commended, there does not appear to ever be new faces or turnover of employees, which makes returning customers feel like a true member of a family. I worked an... read more

Janice C.'s profile image
Janice C. 
9 years ago

Overall a very good experience. Everyone was very courteous and professional, and the wait time did not exceed what I was told it would be. 

Frequently asked questions about West Herr Acura

How is West Herr Acura rated?

West Herr Acura has a 4.8 star rating with 2,076 reviews. 

When is West Herr Acura open?

West Herr Acura is closed now. It will open at 9:00 a.m. 

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