Wells Capital Management

Derrick B. 

on BBB

5 years ago

Bad service Would not lower interest rates after 7 years home loan 800 credit score , auto loan for co-sign with son place in my name with high interest rate Money hunger companies last time doing business with them 

Claudia H. 

on BBB

5 years ago

I hate this bank sooo soo much ! I had a $300 withdrawal limit ever since I enrolled with them. I don’t know why, when it MY money. I took out $300 from an atm & then went inside a *******, bought something so I can take out another $200 for rent. And my card got DECLINED because they put a fraud alert. I called them and stated that it was me making that transaction I answered all the questions that they asked me. I then went to ******* the same day to get some things that I needed and AGAIN my card gets declined because the... read more

Mary A 

on BBB

5 years ago

I got a package in the mail and it stated my savings account has been converted to a checking account. I called to inquire and was told that if someone's savings is being used more like a checking account (what????) That it will be converted. I was told that overdraft protection transactions from my savings to my checking count as "transfers" and federal law only allows 6 transfers from savings accounts monthly. I was already irate, due to I have savings for reasons, overdraft protection being one of them. Needless to say th... read more

Randy M 

on BBB

5 years ago

Today I received a bill from Wells Fargo for 3.32 for interest on a revolving card that I used at bobs furniture in November/December time frame with the understanding of zero interest this company is a total *****& should be fined for false advertising 

NELWYN W 

on BBB

5 years ago

A charge for $11.00 instead appeared as $110.00 on my credit card statement. I filed a dispute expecting a quick resolution especially after providing them the receipt showing the actual charged amount. They refused to correct it. I contacted the vendor who immediately refunded the $98 overcharge and sent me verification. They never posted the refund. I sent them the vendor's verification and they instead added an ADDITIONAL $98. It has been months and this is still unresolved. DO NOT USE Wells Fargo credit cards. 

Angela N 

on BBB

5 years ago

I've had bank fees totaling $40 to date. They haven't been helpful or polite to assist with issues that came up and point fingers to anyone but themselves. I've since left the bank, and have $30 fee pending which they won't own up to. 

Peter S 

on BBB

5 years ago

I was a loyal Wells Fargo client, personal and business, for over 46 years. Put over a million dollars in trust account with my yacht brokerage business. In November they terminated all of my accounts and banned me for life after a dispute with a banker in Ukiah, CA while on travel. They froze all of my accounts and threatened to send back my Social Security, Navy retirement and VA direct deposit checks if I didn't find another bank and reschedule these direct deposits in 10 days. They said they could terminate me for any re... read more

Jennell D 

on BBB

5 years ago

Honestly, ***** Fargo deserve a flat ZERO rating!!!! I bought my first house with Wells Fargo in 2008 and refinanced with them in 2015. The refinance was simple and completed over the phone within a couple of days; a call initiated by them with an impressive low interest rate. The company earned my trust. When I was ready to open an equity line of credit, they were my first choice. A very dumb move on my part. Despite my 12 year relationship with them, no miss payment, upper 700 credit score, no delinquents/bankruptcy/forecl... read more

Robin J 

on BBB

5 years ago

Well I have been with wells fargo bank for over 20 years. I had wells fargo approve me for a 2012 Chevrolet Malibu. When I got home I saw they hit me with a 11. 99% interest rate. I called them concerning this high interest rate and they informed me that after 6 months of regular on time payments they would reduce my interest rate. After 3 months of on time payments I called them back. And at that time Wells Fargo stated that who ever I spoke with informed me that I was mis informed that it was a 6 month time frame. So then ... read more