Wells Capital Management

Cecilia R 

on BBB

5 years ago

Atm never gave my money although it was taken from my account 800 dollars rude customer service On hold hung up on can’t believe they get away with treating people like this no refund yet Find another bank or atm!!!! Executives in charge don’t care either ! 

Jocelyn W 

on BBB

5 years ago

My wife and I have attempted to deposit our stimulus check into my checking account three times now (once online, twice in the drive-thru)*. Each time has been unsuccessful. We brought the documents necessary to acquire an updated state ID for my wife (also the documents we USED ALREADY to acquire her social security card in the SS office**) and were refused service: could not deposit the check into my account. I have been a customer here for six years, and I am saddened and disappointed by the lack of thought and care for i... read more

Erica G. 

on BBB

5 years ago

On 04/21/2020, I attempted to speak to someone about my husband's account whom had just passed away. I was initially greeted by the Branch Manager named ******. She was the most rude, cold-hearted, and ruthless person I have ever met. I had my mask on, and singled me out. She would like let me inter the facility, nor allow me to tell her why I was there in the first place. I was already having a rough day with the passing of my husband, and she made me feel even worse. As I tired to explain things to her, she told me no one ... read more

Dacropoly 

on BBB

5 years ago

Over $700 in fraudulent charges on my debit card. Wells Fargo will not reimburse. 

Drew G 

on BBB

5 years ago

We requested information on a mortgage forbearance. They filed a forbearance without us agreeing to it. All we requested was information on the details. I’m taking everything I have away from Wells Fargo bank and I’d advise you bank, borrow, finance anywhere but there. 

Irena G 

on BBB

5 years ago

I have been with Wellsfargo since 2003 or 4, and stayed with them through their high over draft fees caused by them, and them deceiving me out of $19, 000. On March 12, 2020, my son took my car to the corner store and ended up locking my keys in the car, so I sent a locksmith to open the door for him. Once the door was opened, my son gave the man my debit card to pay him. My son was told the card didn't go through, so he had to make three separate transactions to get cash back( $42, $41, $21) to pay the locksmith. I checked ... read more

JP 

on BBB

5 years ago

They would not reverse false info on my credit report. 

Ashley A 

on BBB

5 years ago

I chose Wells Fargo for my home mortgage company and was extremely disappointed. Their team took me through the entire mortgage process, which took about a month and a half, and after having me pay $570 for an appraisal (which I soon found out after was unnecessary) they decided to tell me they were going to reject the loan due to an issue that could have easily cleared up within the beginning staged of the process. The house in question was built in 1973 and they literally have a disclaimer on their own website stating they... read more

Sandip R 

on BBB

5 years ago

I just ended my 12-year old relationship with Wells Fargo. I opened an account with them 12-years ago at college orientation when I was a freshman in college. Since then I have rarely ever gotten good service for them. I have found their bankers and even branch managers to be incompetent, ill-informed and just plain rude. But the following was the final straw for me to end my relationship with this fraudulent institution. I have a 798 FICO and have NEVER EVER been late on any payments on my credit. I own a few credit cards f... read more