Wells Capital Management

Tammy K 

on BBB

8 years ago

I have put up with this mega bank as long as I could despite a several issues. I.e. When I sent a check online, it debits the fund immediately from my account, yet the payee does not receive the check for at least 1 week. This means the bank uses my fund freely. Today they drew the final straw. Too long of a story. I'm shopping for another bank for my business and personal. It's a lot of pain to change the bank for a small business when many customers deposit fund, etc. but their action was unforgivable. Wachovia was a wonde... read more

Hilary S. 

on BBB

8 years ago

Horrible to work with. 

GL 

on BBB

8 years ago

Closed my account for no reason - called but claimed it was a "business decision." I have always had over $10k on my account, never paid bills late and rarely make any big purchases for more than $1k. Very suspicious, they closed my account the same day I had a foreign wire transfer come in from my mother. Customer service and rewards are horrible. 

Randy Boyd 

on BBB

8 years ago

I deposited a check from the department of Treasury on Saturday and was told I wouldn't get a credit until Tuesday. 

Josh B. 

on BBB

8 years ago

Been a loyal depositor at Wells Fargo since age 16, and have only continue to be disappointed by the lack of care for customers and their trust. Despite multiple personal issues with banking with Wells Fargo, such as: pushing savings accounts on me, refusing to cease phone calls marketing certain products, and the lack of following up on personal complaints, which have been more than I can count- I stayed there from a lack of time to change banks. As of today, I have switched to BB&T. This is ultimately a result of upper man... read more

Petmamma 

on BBB

8 years ago

Horrible customer service. As a customer you hold NO value to them. Their interest rates for savings and CD's, etc. are terrible, as if they don't value your money. They are almost always understaffed, so they don't value your time. Customer service won't or can't do anything for you other than apologize. 

AS 

on BBB

8 years ago

After the fake/forced account debacle, I paid off my affiliated credit account and requested to terminate all profiles with Wells Fargo. After submitting an email request because there's no way to do it from your online account (stupid), I got an email response that said "We'll get back to you by MAY 22ND" (More than TWO WEEKS after submitting my request to simply close my account). This company deserves every punch to the gut it's been receiving. I'll be filing a complaint if they botch this like they do everything else. 

mazen m. 

on BBB

8 years ago

I have been dealing with wells fargo on the north side location for over 23 years. recently the changed the management and the new service manager is un informed and refuse and ignorant. When I explained to him the I have an MSB account and I can deposit third party checks he refused to listen and treated me with disrespect. After I filed a complain with the branch manager they realized they made a mistake, but it was too late damage was done. I am sorry to say that the thugs in the streets would act better than the way he t... read more

Isaac L. 

on BBB

8 years ago

I NEVER write reviews. Ever. So, take this to heart in knowing that it takes an other worldly experience for me to write a review. I am an Insurance agent and share a mutual client with Wells Fargo. When the Client refinanced her home, Wells Fargo messed up in paying the insurance and sure enough, a fire happened while it was uninsured. No big deal right? Lets give them a chance to make this better. How about another. And another. And another. It has now been 3 months since the fire and I have spoken with 10+ representatives... read more