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WellCare Health Plans, Inc.
- Insurance
- Town 'n' Country, FL
About this business
WellCare is one of the leading providers to government-sponsored health plans that include Medicare, Medicaid and State Children s Health Insurance programs. Established in 1985, the company s team of nearly 2,000 associates and more than 20,000 physician partners serve nearly three quarters of a million members throughout nearly 10 states that include Connecticut, Georgia, Illinois, Indiana, Florida, Louisiana and New York. WellCare s group of companies operates plans under the WellCare, Staywell, HealthEase, Harmony and Pr... read more
Location details
8735 Henderson Rd, Town 'n' Country, FL, 33634, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 5:00 p.m. | |
| Tue | 9:00 a.m. to 5:00 p.m. | |
| Wed | 9:00 a.m. to 5:00 p.m. | |
| Thu | 9:00 a.m. to 5:00 p.m. | |
| Fri | 9:00 a.m. to 5:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
I would advise you to not consider Wellcare prescriptions for the following reasons:1. Sent prescriptions with no tamper proof covering on bottles.2. Have had prescriptions delivered with the bottle caps unscrewed and pills loose in the package.3. Half the deliveries are missing something. The enclosed documentation lists what they thought they sent, but prescriptions are missing.4. In the middle of the year they decided they could not send the quantity/dosage that they agreed to provide.5. Very disorganized company.6. Waiti... read more
I have been on Medicare since 06/01/2022. I stupidly chose Wellcare for my prescription insurance. Every month, I have had to call them and go through Medicare COB to convince them that they are my sole insurance provider. We even called the company which they state is my primary, who assured them they have not been my provider for a year. No matter what prescription, it is the same monthly argument.. Over 2 hours each call for each prescription. I notice someone else said there are farm animals in the background, I have hea... read more
I have asked them repeatedly to take me off their mailing list but yet just like other companies they can not do as asked and when they call it is a lady in Greenville SC I asked her multiple times to take me off their mailing list and to stop calling me I have insurance that I am very happy with and not interest or desire to change. Wellcare does not allow me to use my oncologist or cardiologist and I definitely will not change my doctor's that I trust . Thank you and once again please stop the harassment<br /> <br /> <br /... read more
On April 25, 2023 I received text from Wellcare that stated that I would earn a $100 gift card when I completed a free in home health visit by calling -------------- So I called the number and inquired about the gift card. I was told that they only make appointments that the in home health provider would make the gift card arrangements. So on May 23, 2023 the person showed up . I said right away that I was only doing this to get the gift card and she said she knew nothing of that and probably someone would contact me after s... read more
Business response:
<p>Good afternoon ******,</p> <p>I am reaching out to reference to your review. My name is *******, and I would like to assist you. Please reach out to me at ************ and use reference number PRC-*****. I am looking forward to speaking with you regarding your review. Thank you.</p>
I have been very satisfied with this insurance, my complaint is the person I spoke with when I called customer service on June 1, 2023 at around 12:50 pm EST, he was rude and rushed me off the phone. I had more questions to ask and he just hung up on me. It really upset me.
went to the dentist and I was told it covers 50% of out of network coverage. They denied all my claims saying I did not get the pre authorization. My dentist had called them in front of me and told them what was happening. They even said they would pay 50%. When the work was done they refused to pay. Whats a person to do when he sitting in a dental chair and your dentist says it has to come out. Stupid. No matter what, I was still entitled to the money for my teeth. You have to look in the fine print to see that it needs a p... read more
They cheated me by saying drug out of pocket was $33.00 and they charged me 538.00. I filed grievances with them and Medicare and I was told that there is nothing they can do. They refused to let me return the drug unopened, They are crooks
Engage WellCare only if you have hours to spend getting a polite runaround.I am a reasonably informed person. I had surgery, w/ an overnight hospital stay. During the almost two day stay I was handed meds and water by a nurse. I ingested them. Because they were self-administered, neither ******** nor my supplement would cover them, even tho' the were "prescription meds". I contacted WellCare and spent (no exaggeration) multiple hours on the phone trying to get reimbursed. A form could only be surface mailed, not emailed, whi... read more
WellCare has to be the worst company to due business with. After spending over 3hrs on the phone with them and being transferred over 20 times back and forth between USS and who knows where. My issue is still unresolved. There is absolutely no way to escalate an issue or speak with someone who can actually help you. There is very little chance that your issue will be addressed,
Frequently asked questions about WellCare Health Plans, Inc.
How is WellCare Health Plans, Inc. rated?
WellCare Health Plans, Inc. has a 1.1 star rating with 384 reviews.
When is WellCare Health Plans, Inc. open?
WellCare Health Plans, Inc. is closed now. It will open tomorrow at 9:00 a.m.
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