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WellCare Health Plans, Inc.
- Insurance
- Town 'n' Country, FL
About this business
WellCare is one of the leading providers to government-sponsored health plans that include Medicare, Medicaid and State Children s Health Insurance programs. Established in 1985, the company s team of nearly 2,000 associates and more than 20,000 physician partners serve nearly three quarters of a million members throughout nearly 10 states that include Connecticut, Georgia, Illinois, Indiana, Florida, Louisiana and New York. WellCare s group of companies operates plans under the WellCare, Staywell, HealthEase, Harmony and Pr... read more
Location details
8735 Henderson Rd, Town 'n' Country, FL, 33634, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 5:00 p.m. | |
| Tue | 9:00 a.m. to 5:00 p.m. | |
| Wed | 9:00 a.m. to 5:00 p.m. | |
| Thu | 9:00 a.m. to 5:00 p.m. | |
| Fri | 9:00 a.m. to 5:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
Wellcare health insurance is the worst insurance company I have ever had. Everyone needs to know this and if they don't they need to
Business response:
Dear ************************ , Thank you for bringing this matter to our attention. We are sorry for any inconvenience that you have experienced. We have addressed the issues for the actual member and resolution was given to the WellCare member.If you have any further questions or concerns, please do not hesitate to contact us. Sincerely, **** D
If I could leave a negative one as a score I would I cannot believe I did not read all these reviews before I signed up with WellCare this year. Of course on Medicare you cannot change your prescription drug coverage after the first of the year I would gladly go back to my old company which was *****. I have had nothing but trouble with WellCare the worst customer service out of the country cannot understand anything they are saying. They switch you from person to person sometimes even disconnect your call and you have to tu... read more
I have been trying to access the web portal to obtain profile information for over a month and it does NOT work. I written countless emails and letters to CEO and have not been able to obtain any answers!!!! Write to the CEO at: Wellcare Health Plans **** *** *****Tampa, FL 33631 ATTN: Kenneth B******
Business response:
We have contacted the member and successfully resolved her issue. We are sorry for any inconvenience. Thank you
They seem totally dysfunctional. I cant set up my account. Im on my third round of someone will contact you in 10 business days. Every time I try to log in and set up an account I get a message saying my user name and pw dont match they seem to not have Any IT support at all. Wow, just read a bunch of complaints below, everyone is saying how non supportive and dysfunctional they are. How the h*** did they get such a high rating on the ******** site????Run Away!
Be warned: they are THE WORST! I'm retiring this year so, trying to save money, I switched from Silver Script over to this crappy company. Insurance companies are overall bad but this one takes the cake. They have screwed me in every way possible. Unfortunately I didn't read the reviews until it was too late and now that Medicare open enrollment is over, I'm stuck with this horrible company. Lesson learned.
Wellcare.healtgnet is a scam!!! My husband had Medicare for years. We saw an ad on TV to check your coverage for your area. We signed up for Wellcare before 2024 and it has been a nightmare since. We received my husband's membership card and they changed his PCP, even after asking who his PCP was currently, at the sign up time. That was our first complaint of many. He has many providers currently including specialists. As of 2024, we have received phone calls from his providers saying the bill was not paid for service. We fa... read more
Business response:
Hello and Good Morning, We sincerely apologize for the dissatisfaction you experienced. Review of records do confirm Mr. S**** has been disenrolled, we made multiple outreach in efforts of assisting but were unsuccessful and left messages. Thank you.
BEWARE!! ?????? Well Care drug coverage started ripping me off one month after signing up for Medicare Part G Medigap plan with Rocky Mountain Medicare from Helena, Montana. I signed up for at an extra $179 / mth. Medigap Part G plan to insure all medical costs. I did not want more drug coverage but was forced to accept it. I have another much better drug plan, Good RX.. Well Care sent me a letter and added a lifetine monthly "PENALTY CHARGE" of $59, saying I did not have prior drug coverage, which I did thru military TriCar... read more
Business response:
Hello.We apologize for the dissatisfaction that you experienced. The plan has made contact with the member/complainant regarding their enrollment concerns. Escalation to our enrollment team confirmed that the issues have been resolved. No further action necessary.
Most of my scripts are now tier 3 That's not what I was told when steered to sign up with this plan I've spent more this first month than I spent all year with BCBS I truly think the person signing me up was plaid and well trained to force me into this program, This is almost like no insurance coverage when it's a tier 3 Also I now find out express script is not a preferred company I spent $40 by purchasing my script thru mail order This company is a biden creationThis is a great company if you don't have to take meds , I'll... read more
Business response:
Hello, we have established contact and concluded the claims are unsubstantiated. No coercion or misrepresentation was found. If you have further inquiries, please don't hesitate to call us at Wellcare. We apologize for any inconvenience.
Wellcare is the worst ******** RX Plan available, and you are better off with nothing.Unfortunately, you only find out how bad the coverage is AFTER youve signed up and its not possible to switch.Far better prescription coverage is available for free on public RX plans, like Good RX, ******* Pharmacy, ******** Pharmacy, ******* and most grocery stores that offer pharmacy service. I will drop them since I have to keep reminding pharmacies NOT to run anything through WellCare.They should not be part of ******** and are fleecin... read more
Frequently asked questions about WellCare Health Plans, Inc.
How is WellCare Health Plans, Inc. rated?
WellCare Health Plans, Inc. has a 1.1 star rating with 384 reviews.
When is WellCare Health Plans, Inc. open?
WellCare Health Plans, Inc. is closed now. It will open tomorrow at 9:00 a.m.
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