This profile has not been claimed by the business owner or representative.
Claim this business to update business information, get appointment requests, engage visitors with web chat, and more!
3100 14th St NW, Washington, DC, 20010, United States
Get directionsWeekday | Schedule | Status |
---|---|---|
Mon | 5:00 a.m. to 11:00 p.m. | |
Tue | 5:00 a.m. to 11:00 p.m. | |
Wed | 5:00 a.m. to 11:00 p.m. | |
Thu | 5:00 a.m. to 11:00 p.m. | |
Fri | 5:00 a.m. to 10:00 p.m. | |
Sat | 7:00 a.m. to 8:00 p.m. | |
Sun | 7:00 a.m. to 8:00 p.m. |
Horrible business practices . Charged during a pandemic when they where closed, had to threaten with a lawyer to cancel my membership . Fast forward to today , I get atleast 2 calls a day from a masked number asking me to rejoin ( I blocked there number after the cancelation ordeal) .
Great staff and facilities.
Business response:
Thank you for the kind words, José! We’re so happy your membership experience went so smoothly. We love to provide great service to awesome members like you. If you ever need anything please do not hesitate to reach out to HeretoHelp@tsiclubs.com. Thanks again! Marc Digital Member Relations Manager
I have been charged full month on March and April. I was not given credit or refund back. I emailed on March to cancel subscription and was told it would be addressed when gyms were open. I have been charged on June 30th due to the June 22nd opening. I called to cancel on August 2nd was told they would not give me a refund but was told they would cancel my subscription. I have been charged again on September 7th. What's going on? Can you please cancel my subscription? And give me the refund you have promised? I have called t... read more
Be more transparent with members about their memberships and associated fees. The way they have handled this during COVID-19 has been atrocious. Do not give this company your money.
you're open again. whatever. you sent an ambiguous email at midnight providing scant details on how visiting the gym will work other than you have arrows and we need to wear a mask. you say that the pool is open but not the showers. you say that we will get a number when we visit. you say that the gym must be at 50% capacity. fine. it would help just to have someone picking up the phone to explain the number system and whether the gym is at capacity? Do you not agree?
Read about the the suit filed against the company by the DC attorney general. That sums up their business practices.
This place is so shady. I stopped going there years ago because they raised my monthly amount without telling me. And got nothing but a run around when trying to end the membership. I will never trust this company ever again. Good luck to those struggling now to deal with this company.
They are charging me still...when clubs are closed? WSC better refund monthly membership dues
Stop stealing members money by charging them while gyms are closed.
Washington Sports Clubs has a 3.3 star rating with 745 reviews.
Washington Sports Clubs is open now. It will close at 11:00 p.m.
Speak with a specialist to learn how you can grow with Birdeye. We are reachable at profiles@birdeye.com