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Volkswagen of South Charlotte
- Car Dealers
- Charlotte, NC
About this business
Volkswagen of South Charlotte has a great selection of new Volkswagen, used vehicles, and certified pre-owned cars. Be sure to take advantage of our monthly new car specials, used car specials, and lease offers. Our trained Volkswagen technicians service all make & models and use genuine OEM parts. Oil changes, brakes, tires, and more. Our service department also offers a variety of service and parts coupons every month. Obtaining auto financing at VW of South Charlotte is quick and easy too with our secure online form. You ... read more
Location details
9900 South Blvd, Charlotte, NC, 28273, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:30 a.m. to 7:00 p.m. | |
| Tue | 8:30 a.m. to 7:00 p.m. | |
| Wed | 8:30 a.m. to 7:00 p.m. | |
| Thu | 8:30 a.m. to 7:00 p.m. | |
| Fri | 8:30 a.m. to 7:00 p.m. | |
| Sat | 8:30 a.m. to 6:00 p.m. | |
| Sun | Closed |
We just bought our very first Volkswagen yesterday and we had a great experience. Ash and Chris exemplified excellent customer service and made our car buying experience one for the books! They were both super attentive and patient with us as we decided what we wanted. Would definitely recommend this location to anyone in the market for a dependable and reliable new or used car!
Business response:
Jenny, we greatly appreciate you sharing your experience. Your satisfaction is very important to us here at Volkswagen of South Charlotte and positive feedback means the world to our staff, particularly the team member that personally assisted you. Thank you! We look forward to exceeding your expectations on your next visit.
I had an amazing experience purchasing my new car from this dealership and in particular with their Internet Sales person Garrett! He made it time efficient and stress-free to buy a new car which is opposite of other experiences I have had. They are a great dealership and team!
We had a great experience! Moe and his amazing crew we're very friendly and personable! I didn't feel pressured or like we were at a dealership at all! I felt as though we had known them all forever! They made the entire experience as fast as possible, and very pleasant!
Business response:
Kacey, we are pleased Moe and the team made this a great and fast experience for you! If you're ever in need of more help, please let us know!
The issues detailed below have been resolved to my satisfaction. I cannot say that it was a perfectly smooth process, but the team got it right in the end. I compliment Mark Cohen, his interest in customer satisfaction and his dedication to the reputation of the dealership is commendable. The team truly went out of their way to make things right. *****************************Original post************************* I worked with Ryan O'Sheilds online and through text to get a...Continue Reading
Business response:
We are sorry to learn that your visit to Volkswagen of South Charlotte did not live up to your expectations. Although we are not used to getting reviews like this, we take them seriously and would like you to know that if you give us the chance we will do everything possible to make it up to you. Please reach out to our General Sales Manager, Aldin Sink, at (704) 612-0407 so we may assist you in moving forward towards a resolution.
Business response:
:-) Wow! Thank you for rating us so many stars!
I’m a VW fan and was curious about the VW Ayala’s to upgrade from our Touareg. Via online, i got in touch with Garrett and he provided the info I needed and the info I didn’t realize I needed. When I went in, he was very knowledgeable about the Atlas, the VW brand, and the dealership. We worked out a fair deal quickly and they worked with me easily on both timing and certain nuances about accessories we wanted. I’d definitely recommend the dealership and Garrett in particular. I’ll need to upgrade my Passat in a few years an... read more
Business response:
Tony, thank you for the high star rating! Our team strives to deliver an excellent experience, and are glad you found this to be the case during your visit. If you have further needs or questions, please reach out!
Thanks to Bill Patterson, for helping my daughter pick out the perfect car to fit her lifestyle and her budget. She loves the car and the whole experience of buying her first car was easy. Bill answered all her questions and concerns and she loves her new VW.
Business response:
Hi Janet, thank you for taking the time to leave a review for us at Volkswagen of South Charlotte. We're happy we could meet your expectations! Please don't hesitate to reach out if there's anything additional we can do for you.
Bill Patterson was awesome, and made buying my first car an easy and fun experience!
Business response:
Hello Ashlynn, thank you; we appreciate your feedback! We sincerely thank you for the positive review, and look forward to seeing you again soon!
Frequently asked questions about Volkswagen of South Charlotte
How is Volkswagen of South Charlotte rated?
Volkswagen of South Charlotte has a 4.6 star rating with 3,409 reviews.
When is Volkswagen of South Charlotte open?
Volkswagen of South Charlotte is open now. It will close at 6:00 p.m.
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