This profile has not been claimed by the business owner or representative.
Claim this business to update business information, get appointment requests, engage visitors with web chat, and more!
VisionWorks
- Healthcare
- Clarksville, IN
About this business
Visionworks is a leading optical retailer, with over 700 locations across 40 states and Washington, D.C.We are committed to providing you with a superior customer experience. Our stores offer a wide selection of glasses and contact lenses for men, women, and children. Known for high quality, we also offer the best value and selection in the industry. We carry designer and exclusive brands, including Ray-Ban. We also offer prescription sunglasses.We accept hundreds of vision insurance plans. Your FSA may also be used for an e... read more
Location details
1030 Veterans Pkwy, Clarksville, IN, 47129, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 09:00 a.m. to 7:00 p.m. | |
| Tue | 09:00 a.m. to 7:00 p.m. | |
| Wed | 09:00 a.m. to 7:00 p.m. | |
| Thu | 09:00 a.m. to 7:00 p.m. | |
| Fri | 09:00 a.m. to 7:00 p.m. | |
| Sat | 09:00 a.m. to 4:00 p.m. | |
| Sun | 12:00 p.m. to 5:00 p.m. |
My first visit to Visionworks in ***********, ** was on Dec. 27,2021. Eye exam, ordered and paid for 2 pair of glasses. When 1 pair was in, my husband was picking up his so they just gave him my one pair. Interesting - didn't have the chance to see how they fit or if they were correct. Well could not see out of them. I returned the next day and told them so they set up another appointment with the doctor, and I had to wait a few days for that. So second script was ordered in one pair of glasses because the second pair of gla... read more
My experiences with their Downtown silver spring location in ****** Avenue was as bad as it gets from start to finish. Wish I could give a zero stars. It started with a Lady calls me to confirm my meeting and a show is blasting in the background where they are yelling the nword. Then I show up and the first technical banged my head so hard on their equipment when she was moving it. Did not apologize. The doctor rushed in, didnt get her name, and proceeded to give me the most rushed eye exam of all time with dirty equipment. ... read more
Was told I needed cataract surgery after three exams. second opinion from another optometrist I did not need cataract surgery or even updating glasses. Refunded to me from vision works Was fees less examination fee for exams at were not valid.
Horrible service from the location and corporate office . Ordered lenses to be fitted into a my old frames in January. Glasses came back without transitions on them. I was advised that my prescription wont allow it so I asked for ************* now March 11-2022 . Still havent received my glasses. I got an updated stating they dont know what happened. I notified **************** but I only received a few emails asking my name , location and what happened. The store ( Cationsville Md location ) IS NO HELP. Corporate IS NO HELP... read more
This was my second visit to this office and I will not be returning. I only chose this doctor because he accepts my insurance and the location is great but I will be returning back to my prior doctor who is 30 miles away from my home address! All though the doctor is great his staff members are ill-mannered, and impolite! Each visit the women here was rude! I would NOT RECOMMEND this business to anyone, the doctor really needs to upgrade his staff.
Visited Vision Works store in ********** ** ****************** 14 2022 I was told it would take **** business days and theyveoukdcText or email me when they arrived Well after 10 days I finally called the store only to be told They were not ordered ***** says they will place a new order Well guess what After calling the web site customer service to get the status of my order I was told that there was no order on record This store in the ********** Mall is terrible I finally Beas able to get my glasses But the worst experienc... read more
Most disappointing experience today at the ************** Vision Works... *********, **... we have drive an hour and a half one way to our appointment one way... I have recieved multiple emails and text reminders about our appointments starting at 11:30 AM, 11:45 AM, 12:00, and 12:15 today February 15, 2022... when we arrive at 11:30 for our first appointment they say we don't have an appointment and that it was not their problem that we had received all of the emails and texts about the appointments which even stated thier ... read more
Upon entering, an employee mentioned some promo that was going on (I couldn't hear her), and I gave her an item number I found online, and asked her to look into the pricing while I looked at frames in the store.After I came back to her, she had not run any of the numbers I asked for. She proceeded to do so while I was with her, and she ran into a problem when I asked about insurance pricing. She went to ask a manager, who was another young woman that was incredibly rude and disrespectful. For first impressions, she was wear... read more
This pertains to the store on *****************, *************, **. The visit was great. I ordered 3 pairs of eyeglasses. Got emails and texts providing links to track the status. I selected them and got screen displays stating Hmm, the order could not be found. I tried entering the information to find the status. Still could not he found. Gave it a few days and got an email stating ******************* Selected that gmail's link and again got the message Hmm, cannot find the order so I called the main Customer #. The rep saw... read more
Frequently asked questions about VisionWorks
How is VisionWorks rated?
VisionWorks has a 3.7 star rating with 839 reviews.
When is VisionWorks open?
VisionWorks is open now. It will close at 7:00 p.m.
Need help? Contact us.
Speak with a specialist to learn how you can grow with Birdeye. We are reachable at profiles@birdeye.com