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VA North Texas Health Care System

3.3

About this business

Location details

4500 S Lancaster Rd, Dallas, TX, 75216, United States

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WeekdayScheduleStatus
Mon12:00 a.m. to 11:59 p.m.
Tue12:00 a.m. to 11:59 p.m.
Wed12:00 a.m. to 11:59 p.m.
Thu12:00 a.m. to 11:59 p.m.
Fri12:00 a.m. to 11:59 p.m.
Sat12:00 a.m. to 11:59 p.m.
Sun12:00 a.m. to 11:59 p.m.
3.31,523 reviews
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JJ Damon's profile image
JJ Damon 
7 years ago

You suck! You don’t care about veterans. You would rather us kill our selves then bother you with our health issues. 

Perry Jordan's profile image
Perry Jordan 
7 years ago

SINCE WHEN IS IT THE PATIENTS RESPONSIBILITY TO SCHEDULE THEIR OWN SPECIALTY CLINIC APPOINTMENTS??! WHY AM I BEING SCOLDED BY A RESIDENT FOR "NOT SCHEDULING MYSELF A CT SCAN" ?? WHY DOES MY CARDIOLOGIST EXPECT ME TO MAKE MY OWN ECHO APPOINTMENTS? AM I SUPPOSED TO KNOW WHETHER I NEED CONTRAST? OR NURSE ASSISTED INFUSION? IS THIS MY JOB SUDDENLY? WHEN DO I GET MY PRESCRIPTION PAD AND WHITE LAB COAT?? THIS IS NOT A PATIENT RESPONSIBILITY MY GOOD FELLOWS! WAKE UP AND USE THE SERVICES AVAILABLE TO ONLY YOU DOCTORS - THE SCHEDULIN... read more

Brenda Chamness's profile image
Brenda Chamness 
7 years ago

Unbelievable bureaucratic obstacles to care! There is an obnoxious phone tree that takes you in circles -- cannot reach a live person most of the time, and even if you do, they are nothing more than a gatekeeper who takes information. God forbid you should have an urgent situation. Your options are Emergency or extended wait time for an appointment... our Vets deserve better care! 

Willie Coleman's profile image
Willie Coleman 
7 years ago

You go to see the doctor and the nurse does the vital signs and questions about what ia going on with you.. Put the info into the system.. Now get this. I ask where ia the doctor ?. Responded by the nurse the doctor is not available and she is messaging the doctor. No examination to vision the patients. If you have a bad sinua infection with ear aching and sore throat you would think that a look in the ear and down the throat to see what is going on. I do not need 5 refills of a qty of 90 motrin pills... Do the math.. 450 .T... read more

Shelly E Castillo's profile image
Shelly E Castillo 
7 years ago

Every time I call the phone rings constantly or the line is busy at Tyler, TX 

Bryan Rayburn's profile image
Bryan Rayburn 
7 years ago

Simply amazing in their care! They understand the situation and help me walk through it! 

Francis Childress's profile image
Francis Childress 
7 years ago
Sylvia Stevens's profile image
Sylvia Stevens 
7 years ago

I think it's ridiculous that when you call for an appointment, the phone rings and rings. Is anyone working there at all?! This is not for only the Dallas VA Center but ALL the centers. As I am writing this review, I am on the phone trying to make an appointment. So far it's been 5 minutes of constant ringing with nobody picking up. Don't they get tired of hearing the phone ringing and ringing or are they now immune to it and don't give a darn about the patients. I realize they are helping a lot of veterans, but dang take tw... read more

Amanda Carey Walker's profile image
Amanda Carey Walker 
7 years ago

Like the person before me, I am getting hung up on and transferred around. Can't get anybody on the phone. Can't even get the operator to give me the extension to call. My mother usually resorts to the ER to get anything done. There is nobody who coordinates care. As a nurse, I find this system IMPOSSIBLE to navigate. Heck, if y'all would like to respond to this message to coordinate surgery, that would be great. 

Frequently asked questions about VA North Texas Health Care System

How is VA North Texas Health Care System rated?

VA North Texas Health Care System has a 3.3 star rating with 1,523 reviews. 

When is VA North Texas Health Care System open?

VA North Texas Health Care System is open now. It will close at 11:59 p.m.  

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