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USAA

2.7

About this business

Location details

1 Norterra Drive, Phoenix, AZ, 85085, United States

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WeekdayScheduleStatus
Mon8:00 a.m. to 5:00 p.m.
Tue8:00 a.m. to 5:00 p.m.
Wed8:00 a.m. to 5:00 p.m.
Thu8:00 a.m. to 5:00 p.m.
Fri8:00 a.m. to 5:00 p.m.
SatClosed
SunClosed
2.7847 reviews
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Ryann Moore's profile image
Ryann Moore 
8 years ago
Jeremy Mobley's profile image
Jeremy Mobley 
8 years ago

Guy cuts through parking spaces at Walmart and hits my son on his motorcycle totaling his bike. Luckily neither his girlfriend or him were seriously injured. Police report shows the guy was completely at fault. USAA tells my son if he doesn’t admit 50% at fault he wouldn’t see a penny. He ships out to Guam next month so he has no time to fight it so he gets $1500 instead of $3000 to replace his bike. REALLY! $1500 is worth the bad press I’ll be spreading on every social media outlet and word of mouth I can get out there? Sha... read more

Bill Chaney - oz's profile image
Bill Chaney - oz 
8 years ago

they take your info and sell it every where. Their cost was almost double from what I am paying now!!! I have the highest credit rating possable!!! ============== You told me all my info was all deleted, but I get this email!! DELETE ALL MY INFO!!!!!!! Dont make me get a lawer!!!!======== 

Cesar Constantine's profile image
Cesar Constantine 
8 years ago
Rafael Zuniga's profile image
Rafael Zuniga 
8 years ago

USAA says they do not record calls so the policy owner is changing his story from 2 days earlier when both parties spoke with USAA. They say they didn't record that call. USuckAA. 

Kimberly DuToit's profile image
Kimberly DuToit 
8 years ago
Melissa Rider's profile image
Melissa Rider 
8 years ago

Please explain why your claims adjuster David Hernadez from your Arizona claims office does not return phone call regarding a claim. My 87 year old mother is trying to send in the title from a totaled vehicle. The appropriate form was not enclosed in the form letter Mr. Hernandez forwarded to her. She has called 7 times, yet he will not explain to her how to send in the title and how yo identify the title with her claim. 

David Clevenger's profile image
David Clevenger 
8 years ago

I was a member for 20 years. Had a credit card with them, but used it only in an emergency. I went for 13 years with no balance, but because of emergency medical bills I maxed this card out. I paid the balance off, $26,000 worth, and now they have lowered my limit to five hundred dollars they said it was because for my own safety and their security. What idiots! I had the card for 13 years before I ever even used it. I had a $26,000 limit, but now since I have paid it off, they lowered my limit to $500 I would not recommend ... read more

Cheryl Walsh's profile image
Cheryl Walsh 
8 years ago

Pulling advertising at the request of liberal fascists.........can be very expensive. 

Frequently asked questions about USAA

How is USAA rated?

USAA has a 2.7 star rating with 847 reviews. 

When is USAA open?

USAA is closed now. It will open tomorrow at 8:00 a.m. 

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