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USAA
- Business Services
- Phoenix, AZ
About this business
Location details
1 Norterra Drive, Phoenix, AZ, 85085, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:00 a.m. to 5:00 p.m. | |
| Tue | 8:00 a.m. to 5:00 p.m. | |
| Wed | 8:00 a.m. to 5:00 p.m. | |
| Thu | 8:00 a.m. to 5:00 p.m. | |
| Fri | 8:00 a.m. to 5:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
service sucks .cancelled 2 months ago due to cheaper insurance from another company. got call today says I'm overdue, told them to canx account. hung up on at this point 3 times hold for 1 hour now.
So far not good. We were rear ended and they aren’t handling things. It’s been a week for this. When my boyfriend hit a deer Geico had it handled in 24 hours. Not impressed!
My accident happened on Jan 23 , 2018 and still no resolution just them and I going back and forth through email. Not impressed been last week since last email
Wow....I have been USAA since I left my parents' home. I always bragged about how awesome they were. NO MORE! I have gotten nothing but the run around from them after I talked to a very kind assessor. I have spent over AN HOUR ON HOLD in my three horrible conversations with them. My son was going to get insurance with them and now he is so angry, he will probably find another insurance company. Way to go USAA! Lousy customer service.
Won't fix damage caused by their insured vehicles. Pathetic!
USAA, Your driver hit me in the rear&did 4500+ in damages to my 7 passenger Traverse. Ur adj tells met that a Jeep Renegade is comparable to my Traverse for a rental which it is not. This was a hard hit and you want to give 1,125 in settlement for my shoulder injury which 580 of it goes to my health carrier????? I dont think so. And it took USAA over 16 months to come to that figure. Not settling. Bad faith claim & I will see your insured in court. Do not ever get into an ax withone of their insds. It has been a nightmare si... read more
Frequently asked questions about USAA
How is USAA rated?
USAA has a 2.7 star rating with 847 reviews.
When is USAA open?
USAA is closed now. It will open at 8:00 a.m.
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