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USAA

2.7

About this business

Location details

1 Norterra Drive, Phoenix, AZ, 85085, United States

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WeekdayScheduleStatus
Mon8:00 a.m. to 5:00 p.m.
Tue8:00 a.m. to 5:00 p.m.
Wed8:00 a.m. to 5:00 p.m.
Thu8:00 a.m. to 5:00 p.m.
Fri8:00 a.m. to 5:00 p.m.
SatClosed
SunClosed
2.7847 reviews
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Wesley Jueckstock's profile image
Wesley Jueckstock 
7 years ago
Ty Faraway's profile image
Ty Faraway 
7 years ago

USAA WAS THE BEST INSURANCE COMPANY WAS MY OPINION LISTEN HOW ONE OF USAA EMPLOYEE CALLS ME A LAIR AND TAKES CALIBER COLLISION SIDE 

Mark Russell's profile image
Mark Russell 
8 years ago
Del Maverick's profile image
Del Maverick 
8 years ago

Bad customer service. Been a member for years but closing accounts with them. 

Jada Darling's profile image
Jada Darling 
8 years ago

Worst customer services. Well never do business with them again 

El Platz's profile image
El Platz 
8 years ago
Gabrielle Paul's profile image
Gabrielle Paul 
8 years ago

Would definitely not recommend Usaa for auto insurance! Our car was stolen almost 2 months ago and the is still open it took over 2 weeks to us a rental the amount of stress is unbelievable and customer service sucks our insurnace investigator is rude and disrespectful can't wait for this to be over so we can drop usaa! 

Jesse L Owens's profile image
Jesse L Owens 
8 years ago

that don't know haw to savice at all I know 

Robyn Harvey's profile image
Robyn Harvey 
8 years ago

USAA Roadside Assist just left my husband stranded for 3 hours in the 100+ heat. They quoted 1 hour and then had the nerve to call after three hours to confirm that no roadside assistance was needed??!? We called to arrange our own tow. I'm speechless at this epic fail. #USAAFail 

Frequently asked questions about USAA

How is USAA rated?

USAA has a 2.7 star rating with 847 reviews. 

When is USAA open?

USAA is closed now. It will open at 8:00 a.m. 

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