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USAA

2.7

About this business

Location details

1 Norterra Drive, Phoenix, AZ, 85085, United States

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WeekdayScheduleStatus
Mon8:00 a.m. to 5:00 p.m.
Tue8:00 a.m. to 5:00 p.m.
Wed8:00 a.m. to 5:00 p.m.
Thu8:00 a.m. to 5:00 p.m.
Fri8:00 a.m. to 5:00 p.m.
SatClosed
SunClosed
2.7848 reviews
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Chris Candoha's profile image
Chris Candoha 
9 years ago

You have got to be the most technologically-retarded, backward company in the United States. Do you not realize that Google is now licensed to sell insurance in 21 states? Thank Greg fu***ng Fleming for his "leadership". 

Darren Jaegers's profile image
Darren Jaegers 
9 years ago

Been a proud member for some time nothing but fantastic things to say about them 

Tracy Churgovich Di Cenzi's profile image
Tracy Churgovich Di Cenzi 
9 years ago

Love this company!! Have been a member almost 20 yrs and today reminds me why. I received an alert and 2 phone calls because of questionable activity. I wish people would find other ways to occupy their time than try and take money that's not theirs. To the people who steal others possessions may Karma give you what you deserve. 

Anthony Fenner's profile image
Anthony Fenner 
9 years ago

I put a claim in because someone hit Me. Usaa talking about I got a 20 percent chance and she got 100 percent. The lady got her car fixed and I didn't. And she caused the accident. I'm switching my insurance company. 

Therese Gordon-Chilton's profile image
Therese Gordon-Chilton 
9 years ago

We have had USAA since 1996 and In the past year we have had two really bad experiences with the car insurance customer service and enterprise car rental I sent an email today and I am hoping to hear back from Stuart Parker soon. I will keep our members informed about how this experience turns out. 

Pete Strickland's profile image
Pete Strickland 
9 years ago

Try to get a quote for insurance. And they tell me that I am not eligible due to my DD214 says general under honorable conditions. Hell I have a VA home loan and medical. WTF? 

Chris Candohar's profile image
Chris Candohar 
9 years ago
Rita Hyland's profile image
Rita Hyland 
9 years ago

Military member passes away. One less driver on the policy. Policy converts to surviving spouse account. NOTHING ELSE CHANGES! Annual premium goes up $600.00 Time to shop for another insurance company. 

Krystal Mumford's profile image
Krystal Mumford 
9 years ago

This is abouletley the worst company to bank with!!! They hold your money, treat u awful, and are just plain rude! Horrible customer service. #usaadoesnottreattheircustomersfairly #usaaistheworstbank #usaaisawful #usaawillbeclosingmyaccount 

Frequently asked questions about USAA

How is USAA rated?

USAA has a 2.7 star rating with 848 reviews. 

When is USAA open?

USAA is closed now. It will open tomorrow at 8:00 a.m. 

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