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USAA
- Business Services
- Phoenix, AZ
About this business
Location details
1 Norterra Drive, Phoenix, AZ, 85085, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:00 a.m. to 5:00 p.m. | |
| Tue | 8:00 a.m. to 5:00 p.m. | |
| Wed | 8:00 a.m. to 5:00 p.m. | |
| Thu | 8:00 a.m. to 5:00 p.m. | |
| Fri | 8:00 a.m. to 5:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
I plan on dropping this company as my provider not only was I tboned today and I clearly was not at fault and the other drive admitted to not looking both ways before she pulled out and hit me now I have no car to get back and forth to work. The worse part is USAA never offered us a car rental policy so now I'm gonna lose my job that I just started this is what I get for serving my country no help and a bunch of in between the line bullshit really expected more from a company with over 24 billion dollars in revenue and over ... read more
I agree 100% with one of the other reviewers. They are a HORRIBLE company that does nothing to help military members and their families. Most of my experience with them regards their credit card products. Awful customer service both on the phone, online, and by mail. Most any other credit card company is vastly better on all levels. As for their insurance products, they do not have competitive rates at all. This company serves no one but itself!
I CAN'T GET IT...IS YOUR STAFF THIS SORRY,,,AUG 12th From a Claim Started on May 12th,,,On a vehicle that a Total Loss,I'm still being charged for Insurance,,,,I CANNOT BELIEVE YOU STAFF IS THIS INCOMPETENT..SAD THIS IF JUST FUCKING SAD...
I had a truly horrible experience tried six times to call and get a quote for my father even getting him on the phone to verify I was his daughter to authorize speaking with me and they would not give me a quote couldn't find his service documents I emailed them It was very upsetting and wasted time They were very unorganized I would never deal with them
I'm disappointed in the lack of service that I've received regarding my home owners insurance claim. I've been without my home AC unit since the end of May, due to lightning damage, and USAA has refused to pay my claim.
USAA rocks! How did I not know about their services before. I was separated in 1996, could have saved bunches over the years, and also gotten respect as a veteran along the way! Thanks USAA!
Frequently asked questions about USAA
How is USAA rated?
USAA has a 2.7 star rating with 847 reviews.
When is USAA open?
USAA is closed now. It will open tomorrow at 8:00 a.m.
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