USAA's cover image
Claim this profile

This profile has not been claimed by the business owner or representative.

Claim this business to update business information, get appointment requests, engage visitors with web chat, and more!

USAA

2.7

About this business

Location details

1 Norterra Drive, Phoenix, AZ, 85085, United States

Get directions
WeekdayScheduleStatus
Mon8:00 a.m. to 5:00 p.m.
Tue8:00 a.m. to 5:00 p.m.
Wed8:00 a.m. to 5:00 p.m.
Thu8:00 a.m. to 5:00 p.m.
Fri8:00 a.m. to 5:00 p.m.
SatClosed
SunClosed
2.7851 reviews
Select a rating
Charles Erickson's profile image
Charles Erickson 
8 years ago

I usually don't get on here and rant but anybody that has USAA car insurance needs to be aware that they do not stand behind their customer I was rear ended buy a motorcycle on the 16th and the damage to my car was pretty minimal it damaged the floor pan of my trunk Bent the bumper and the crush panel behind the bumper so I took it to Abra auto body in Meridian Idaho they gave me a estimate of $7,700 to repair my vehicle now my vehicle is a 2006 Pontiac GTO it's fair ...Continue Reading 

Jade Ariel's profile image
Jade Ariel 
8 years ago

Sorry for the long status but it needed to be said. This goes toward anyone looking into USAA for any products and for anyone possible seeking employment with TP USA. So today I can finally write that PSA about Teleperformance USA LOUISVILLE KY AND USAA WHO THEY ARE A CONTRACTOR FOR. Let's start with TP USA FIRST. This is the first company I have worked for where you move up so fast without even having to have experience. They hire you on spot without having to have any Call ...Continue Reading 

Shawn Griffin's profile image
Shawn Griffin 
8 years ago

Proud sponsor of the NFL. Veterans deserve better and you should demand it. 

Eric Hansen's profile image
Eric Hansen 
8 years ago

USAA has consistently been there when we have needed them. Thank you for all you do. 

Bubba Shealy's profile image
Bubba Shealy 
8 years ago

I have been dealing with USAA over the last few months involving a 3rd party auto claim. I have never been treated so poorly by a company in my entire life. 

Lynne Kelly's profile image
Lynne Kelly 
9 years ago
Gunner Rainey's profile image
Gunner Rainey 
9 years ago

been with usaa for 10 yrs today I'm switching all my accounts they don't help you in any way just keep trying to fuck you out of more money fuck this company I feel bad for the veterans that fall for this bull shit company 

Chris Carlisle's profile image
Chris Carlisle 
9 years ago

I joined USAA to save money, visit looks like I made a mistake 

Ericka Pitman's profile image
Ericka Pitman 
9 years ago

I absolutely love USAA! Every time we need to call in and post pone a payment there's never an issue. They are always helpful and friendly. I've never spoken with someone who's had a bad attitude! If our VA system worked for VETS like USAA did we'd be in a better place. � thank you USAA! 

Frequently asked questions about USAA

How is USAA rated?

USAA has a 2.7 star rating with 851 reviews. 

When is USAA open?

USAA is closed now. It will open on Monday at 8:00 a.m. 

Need help? Contact us.

Speak with a specialist to learn how you can grow with Birdeye. We are reachable at profiles@birdeye.com