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USAA

2.7

About this business

Location details

1 Norterra Drive, Phoenix, AZ, 85085, United States

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WeekdayScheduleStatus
Mon8:00 a.m. to 5:00 p.m.
Tue8:00 a.m. to 5:00 p.m.
Wed8:00 a.m. to 5:00 p.m.
Thu8:00 a.m. to 5:00 p.m.
Fri8:00 a.m. to 5:00 p.m.
SatClosed
SunClosed
2.7874 reviews
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Megan Tennell's profile image
Megan Tennell 
9 years ago

Never do home loan! They are not timely and do not keep you informed! They do NOT return calls and blame others for their poor work ethic. Also waiting for them to contact me about my car accident. I'm sick of contacting them and getting voicemail every time and no returns. It's their job NOT MINE!! 

Lubby Singh Mann's profile image
Lubby Singh Mann 
9 years ago

One of their members hit me and these shit heads won't cover the medical expenses they are liable for :) great job! Bunch of buffoons. Noone gives a shit about your "mechanism of injury". My shoulder didn't hurt before I got hit, and after I got hit, it hurt! The end. I'm not a fucking doctor, don't ask me dumb shit like "what is wrong with your shoulder." ....IT HURTS! COVER THE BILL SO WE CAN FIND OUT WHATS WRONG... 

Charles Erickson's profile image
Charles Erickson 
9 years ago

I usually don't get on here and rant but anybody that has USAA car insurance needs to be aware that they do not stand behind their customer I was rear ended buy a motorcycle on the 16th and the damage to my car was pretty minimal it damaged the floor pan of my trunk Bent the bumper and the crush panel behind the bumper so I took it to Abra auto body in Meridian Idaho they gave me a estimate of $7,700 to repair my vehicle now my vehicle is a 2006 Pontiac GTO it's fair ...Continue Reading 

Jade Ariel's profile image
Jade Ariel 
9 years ago

Sorry for the long status but it needed to be said. This goes toward anyone looking into USAA for any products and for anyone possible seeking employment with TP USA. So today I can finally write that PSA about Teleperformance USA LOUISVILLE KY AND USAA WHO THEY ARE A CONTRACTOR FOR. Let's start with TP USA FIRST. This is the first company I have worked for where you move up so fast without even having to have experience. They hire you on spot without having to have any Call ...Continue Reading 

Shawn Griffin's profile image
Shawn Griffin 
9 years ago

Proud sponsor of the NFL. Veterans deserve better and you should demand it. 

Eric Hansen's profile image
Eric Hansen 
9 years ago

USAA has consistently been there when we have needed them. Thank you for all you do. 

Bubba Shealy's profile image
Bubba Shealy 
9 years ago

I have been dealing with USAA over the last few months involving a 3rd party auto claim. I have never been treated so poorly by a company in my entire life. 

Lynne Kelly's profile image
Lynne Kelly 
9 years ago
Gunner Rainey's profile image
Gunner Rainey 
9 years ago

been with usaa for 10 yrs today I'm switching all my accounts they don't help you in any way just keep trying to fuck you out of more money fuck this company I feel bad for the veterans that fall for this bull shit company 

Frequently asked questions about USAA

How is USAA rated?

USAA has a 2.7 star rating with 874 reviews. 

When is USAA open?

USAA is closed now. It will open at 8:00 a.m. 

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