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Universal Nissan

4.6

About this business

Location details

12785 S Orange Blossom Trail, Orlando, FL, 32837, United States

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WeekdayScheduleStatus
Mon7:00 a.m. to 9:00 p.m.
Tue7:00 a.m. to 9:00 p.m.
Wed7:00 a.m. to 9:00 p.m.
Thu7:00 a.m. to 9:00 p.m.
Fri7:00 a.m. to 9:00 p.m.
Sat7:00 a.m. to 9:00 p.m.
Sun11:00 a.m. to 7:00 p.m.
4.610,514 reviews
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Mari Jimenez's profile image
Mari Jimenez 
9 years ago

Horrible customer service huge difference between educating the customer and treating them like a waste of your time! I WAS a repeat customer I brought you friends and family never again and It was here that we got fucked over in the first place nvr again !!!!! Do not buy from here !!! I'll be sure to let everyone know that I deal with or know 

Mauricio Buenrostro's profile image
Mauricio Buenrostro 
9 years ago

I was thinking of taking my Nissan for a front wheel alignment, so I called to ask to see if they had any specials. 89.99 for a FOUR WHEEL alignment. I was told they don't do just front wheel alignments...WOW... 

Pedro Nieves's profile image
Pedro Nieves 
9 years ago

Great customer service, great deals! Joe Cruz was awesome! 

Crystal Shepherd-Wilkinson's profile image
Crystal Shepherd-Wilkinson 
9 years ago

This place is awful, after three days and all four brakes being replaced, my husband went to pickup our truck. As he was about to pull out of Parking lot, he realized he had NO brakes, nothing. Luckily he was able to turn back into lot but almost hit one of their vehicles. He had to pull his E-brake to stop! I spent nearly $800!! This could have caused my husband extreme harm. Unacceptable! 

Eury Diaz's profile image
Eury Diaz 
9 years ago

Great service! Thank you Ferris and Josh for all your help! It was actually a fun experience! 

Cynthia Ortiz's profile image
Cynthia Ortiz 
9 years ago

I had such a great experience! Alexis Ortiz was absolutely wonderful from start to finish in helping me get into my new Nissan Rogue. The sales manager and finance department were also great to work with. 

Ryan Newman's profile image
Ryan Newman 
10 years ago

***PLEASE READ THIS REVIEW BEFORE DOING BUSINESS WITH UNIVERSAL NISSAN*** If you are looking for a business that will rip you off, then Universal Nissan is the place for you. I had my car "fixed" at this location for $835, only to brake down 5-miles from the dealership - with the exact same symptoms. I guess that sensor wasn't the problem after all! What did they do about it? Absolutely nothing except tell me that I needed more repairs off their rap sheet of suggested pu...Continue Reading 

Jamie Dickason Glover's profile image
Jamie Dickason Glover 
10 years ago

No customer service, even from the mangers! Very disappointed in their service department as well. They take forever, preform services to your car without your consent and mess up the car further more so you have to go back and waist more time and money. Bought 3 cars from them and will never ever step foot in there again. Will travel further to go to Sutherlin Nissan every time! Horrible place don't waist your time, don't give them ANY of your business you'll regret it in the long run. 

Jamiska Ramos's profile image
Jamiska Ramos 
10 years ago

My name is Jamiska Palomares wrost customer service ever. I want to get a car. So you sales man Mr. Dias came and started to get my information and in the middle of everything he said let me take of my name badge I look at my husband and I was really very very unprofessional. So then at first they told me that I need a cosigner so I did. I was waiting for hrs. Then a different sales man came to help us I guess Mr. Dias didn't want to help us at all. So we test drive the car and they came and tell me I need to put a down paym... read more

Frequently asked questions about Universal Nissan

How is Universal Nissan rated?

Universal Nissan has a 4.6 star rating with 10,514 reviews. 

When is Universal Nissan open?

Universal Nissan is open now. It will close at 9:00 p.m.  

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