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Universal Nissan

4.6

About this business

Located in Orlando, FL. Universal Nissan is a car dealership with a commitment to excellence. Our Mission Statement, "To be an innovative industry leader, totally committed to customer satisfaction, employee satisfaction, integrity and team work!" is something we pride ourselves on. Universal Nissan is 100% privately owned. We proudly support our community and local charity events. If you are in the market for a new or used Nissan, our certified sales staff is here to provide accurate, friendly and fast information about Nis... read more

Location details

12785 S Orange Blossom Trail, Orlando, FL, 32837, United States

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WeekdayScheduleStatus
Mon7:00 a.m. to 9:00 p.m.
Tue7:00 a.m. to 9:00 p.m.
Wed7:00 a.m. to 9:00 p.m.
Thu7:00 a.m. to 9:00 p.m.
Fri7:00 a.m. to 9:00 p.m.
Sat7:00 a.m. to 9:00 p.m.
Sun11:00 a.m. to 7:00 p.m.
4.69,807 reviews
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Dianed Muñoz's profile image
Dianed Muñoz 
recommend  Recommended
5 years ago

The service is amazing, and Chris Oliva the sales man is the best. Excellent custom service. 

Yineris Ponce's profile image
Yineris Ponce 
5 years ago
Scott Gruber's profile image
Scott Gruber 
recommend  Recommended
5 years ago

The sales representative Chris is very knowledgeable about the Leaf. I have a 2017 and wanted to test drive the new Leaf . I asked alot of questions and for once a salesperson who actually knows about the car amazing. I did ask out of the box questions and he answered flawlessly. 

Abbie Cintron's profile image
Abbie Cintron 
5 years ago

Terrible service and experience both here and Reed Nissan. I will never buy Nissan again. I’ve had nothing but problems since I purchased new back in 2017. Recently my car wouldn’t turn on and it turns out it was my Brake Light Switch. I asked over the phone if it was covered under warranty and they said I had to bring it in. In doing so they wanted to charge me $175 for something that should last the lifespan of my car and is clearly faulty. The last time I brought my car here for an oil change just two weeks after they ser... read more

Megan Talbot's profile image
Megan Talbot 
recommend  Recommended
5 years ago

My parents and I have leased three cars here and will continue to do so. My lease will be up soon and I wanted to test drive a few cars and get an idea of what was affordable in order to make a budget. Chris Green and Chris Roman were more than helpful and friendly as they showed me and my mom around for over two hours and helped me find a car met all of my needs! They are knowledgeable and were able to give me a detailed explanation of what car would match my lifestyle and my budget. Chris Green has sold me on the benefits ... read more

Lo RT Rebel's profile image
Lo RT Rebel 
recommend  Recommended
5 years ago

I recommend everything!, great place to buy a car and get it serviced!! The customer service here is outstanding. I’ve purchased all my vehicles here and get them serviced here, it’s great if you go ask for Chris Oliva, if you are getting service ask for Jonathan Arroyo. 

Devyn Elgani's profile image
Devyn Elgani 
recommend  Recommended
5 years ago

The customer service was amazing Chris Oliva was amazing and greatly helpful I’m happy with my new 2019 Nissan Sentra 

Sandra Garcia's profile image
Sandra Garcia 
recommend  Recommended
5 years ago

Billy King assisted me with my trade in that I had bought with him 3 years ago. Billy is always so pleasant and helpful. Works with you in your favor. I always recommend anyone I know that needs a car to Billy King. He treats you like family. Thanks Billy 🚗 

Bartholomew's profile image
Bartholomew 
5 years ago

I was told lots of LIES – LIES and More LIES – DO NOT GO HERE – NOT TO BE TRUSTED!!!! ***I had an initial agreement via txt w Gabriel Castillo on what the deal would try and be. I drove 270 miles round trip to find out O was passed on to PATRICIA HERNANDEZ & another young man by the name of Ruben who tried and close the deal. * Nobody knew any part of the deal and they all tried to sell me a different car after I continued explained what the deal was via txt. *The car I requested was never available and nobody even knew the... read more

Business response:

Mr. Bartholomew, Thank you for sharing this review with us and we want to apologize for the experience you had here at Universal Hyundai. We strive to make sure all our customers receive an attentive, helpful and prompt experience at all times and we are sad to learn that did not happen with you. I will be looking further into your file and if you have any other concerns feel free to reach me at lbautista@universalnissan.com thank you Lori 

Frequently asked questions about Universal Nissan

How is Universal Nissan rated?

Universal Nissan has a 4.6 star rating with 9,807 reviews. 

When is Universal Nissan open?

Universal Nissan is open now. It will close at 9:00 p.m.  

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