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Tripster
- Hospitality
- Branson, MO
About this business
Location details
523 State Hwy 248, Branson, MO, 65616, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:00 a.m. to 5:00 p.m. | |
| Tue | 8:00 a.m. to 5:00 p.m. | |
| Wed | 8:00 a.m. to 5:00 p.m. | |
| Thu | 8:00 a.m. to 5:00 p.m. | |
| Fri | 8:00 a.m. to 5:00 p.m. | |
| Sat | 8:00 a.m. to 5:00 p.m. | |
| Sun | 8:00 a.m. to 5:00 p.m. |
I spent an hour trying to purchase Orlando theme park tickets. I had to give up after their system claimed my credit card was declined. I called my credit card company who verified that there was no problem with my credit card. I checked my transaction history to find that the card was debited then immediately credited multiple times for the Tripster order. Upon calling Tripster customer service I was told that my card failed some kind of security check on their system. I explained that I saw the transactions going through b... read more
Business response:
We are a third party travel company and it appears our merchant account is unable to accept the payment you have entered. We apologize that we are unable to collect the funds for the tickets. You can certainly make a purchase on their direct site if you are unable to complete the purchase with Tripster, as we are a reseller. Thank you for providing the feedback!
I spent an hour trying to purchase Orlando theme park tickets. I had to give up after their system claimed my credit card was declined. I called my credit card company who verified that there was no problem with my credit card. I checked my transaction history to find that the card was debited then immediately credited multiple times for the Tripster order. Upon calling Tripster customer service I was told that my card failed some kind of security check on their system. I explained that I saw the transactions going through b... read more
Business response:
We are a third party travel company and it appears our merchant account is unable to accept the payment you have entered. We apologize that we are unable to collect the funds for the tickets. You can certainly make a purchase on their direct site if you are unable to complete the purchase with Tripster, as we are a reseller. Thank you for providing the feedback!
I have a credit on my tripster account of a pretty large amount due to having to cancel a trip last minute in October. I was going to use my credit to plan a trip this year and now I can't even get to the website just an error page comes up.
Business response:
Thank you for reaching out. We are sorry to hear you are having trouble accessing your Tripster account to use your travel credit. Just now, we have resent you a reset password to the email address on file. If you are still experiencing an issue with logging in at www.tripster.com, please feel free to reach out to our customer service team. We are available 7 days a week from 8am to 5pm central time at ************ or you can email us at ******************************************* Please dont hesitate to reach out to us dire... read more
Im being trying to purchase Orlando park tickets for the last two weeks and their system keep denying my credit card transaction. I called the phone number and the rep that answer the phone she was very cold about my situation and she said for some reason you have been flag and you can’t complete this transaction. I asked her but why is this and she said I don’t know you are just being flag! I called my bank to find out if there’s a Max security amount transaction on my card and they said there’s no limit on your business cr... read more
Business response:
We are sorry to hear you are having an issue with completing a transaction. We are a third party travel company and it appears our merchant account is unable to accept the payment you have entered. We apologize that we are unable to collect the funds for the tickets. Each venue does offer tickets available to purchase on their direct website for tickets if your unable to complete the purchase with Tripster. Thank you for providing the feedback!
Super easy to book and save money for our family trip to Orlando. Will use again!
Everything went fantastic!Took all the worry out of our family vacation Will use them next time!
Tripster made my vacation ticket buying experience super simple! Everything went perfectly, and I'll definitely use them again next time.So easy!!!
Tripster is a trusted site to find a variety of shows, attractions and lodging for my travels. I have booked with Tripster multiple times for shows, attractions and lodging. Everything went as expected. Will most definitely book with Tripster again!
Business response:
We are so glad you have used our site multiple times and appreciate the repeat business! Thank you for trusting us with your travel needs and providing the positive feedback!
Where to begin! I booked a vacation package for Branson in May for a July trip. Unfortunately I was not able to travel due to family affairs and had to cancel. I canceled two weeks before I was to leave. I was told it would take three to ten business days for a refund to be processed. Ten days later I called back because I never received a refund. The same lady I had cancelled with admitted to accidentally not submitted the refund. So she processed it right then and promised she would have their accounting department try and... read more
Business response:
Thank you for taking the time to provide this feedback. We do apologize for the issue and are aware of your unique situation. Our team has reached out to you directly several times to attempt to resolve the issue. The pre-paid card provided during the check-out is not allowing Tripster to process a refund. We have attempted the refund request to the issuing card several times with a failed response from the issuing bank. You have been given an option to receive a refund to a different card that you would need to provide to u... read more
Frequently asked questions about Tripster
How is Tripster rated?
Tripster has a 4.5 star rating with 889 reviews.
When is Tripster open?
Tripster is open now. It will close at 5:00 p.m.
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