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Tracfone Wireless, Inc.
- Mobile Phones
- Doral, MO
About this business
Message from Tracfone Wireless Inc
Location details
9700 NW 112th Ave, Doral, MO, 33178, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:00 a.m. to 5:00 p.m. | |
| Tue | 8:00 a.m. to 5:00 p.m. | |
| Wed | 8:00 a.m. to 5:00 p.m. | |
| Thu | 8:00 a.m. to 5:00 p.m. | |
| Fri | 8:00 a.m. to 5:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
Absolutely horrible! I have had 2 phones now one kept freezing so i sent it in and they said it was defective! They sent me one from their factory and it's doing the same thing as the defective phone! They own straight talk and net 10 if you have one if these phonez watch out! Just happy to say I am switching phone companies!:) :) no more raunchy phones and get real unlimited data! Smh meh
I was offered 200min if I purchased a card for a year, I went through the ritual of redeeming the time I was instructed to leave the phone on and wait not to hang up, I notice they where deducting minutes as I waited. I sent e-mail, no response, I called they hung up!.............Verizon is looking good!
Your company has the rudest customers service reps I have ever dealt with, they hang up on you which make you even more upsetting that never resolve your problem.
Conversation started November 24 Robin Nicole Whiting 11/24, 12:32pm Robin Nicole Whiting I recently bought a new Tracfone (serial no.) for my boyfriend whose old Tracfone had broken. We both spent hours on the phone trying to transfer the old phone no. to the new phone and attempting to activate the new one. After talking to about 6 or 7 different reps who couldn't seem to accomplish this, one finally said it was done. I then tried to add his phone to my family plan, but aga...Continue Reading
Monday, October 20, at 2:15 p.m. I contacted your technical support (I did not get any names, however, I sure you can verify who I spoke to) for a problem I was having with the email app. The app was not working where I could see my emails. I spoke with the first technical support member and he asked me to enter *22890 to re-program the phone. He tried and was unable to fix the problem and he stated he would need to transfer me to the next level. The second technical supp...Continue Reading
1 they never answer the phone now I did nmot get my minutes for this month I have been a customer for six years!!
I have a LG Tracfone bought a ZTE android Tracfone. Bought the phone Friday the 26th of Sept - Today is Sept the 29th Tracfone HAS NOT BEEN ABLE TO TRANSFER MY NUMBER AND ACTIVATE THE ANDROID PHONE, TRACFONE SAYS I WILL HAVE TO WAIT ANOTHER TWO OR THREE DAYS, PLUS THEY HAVE ALREADY STOPPED SERVICE TO MY LG PHONE.
Your customer service stinks. When I call in I would like the option of speaking with a live person. I finally found the Live chat and I am 3rd in line....approximate wait time 33 minutes??????? Are you crazy! I am only adding 1 star because I do not have the option of zero!!!!! I am also calling QVC and posting on their web site about how bad the service is! Now it is up to 54 minutes....I would be out of business if I operated this way!
Frequently asked questions about Tracfone Wireless, Inc.
How is Tracfone Wireless, Inc. rated?
Tracfone Wireless, Inc. has a 1.5 star rating with 234 reviews.
When is Tracfone Wireless, Inc. open?
Tracfone Wireless, Inc. is closed now. It will open tomorrow at 8:00 a.m.
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