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Tracfone Wireless, Inc.

1.5

About this business

Message from Tracfone Wireless Inc 

Location details

9700 NW 112th Ave, Doral, MO, 33178, United States

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WeekdayScheduleStatus
Mon8:00 a.m. to 5:00 p.m.
Tue8:00 a.m. to 5:00 p.m.
Wed8:00 a.m. to 5:00 p.m.
Thu8:00 a.m. to 5:00 p.m.
Fri8:00 a.m. to 5:00 p.m.
SatClosed
SunClosed
1.5234 reviews
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James A Johnson's profile image
James A Johnson 
9 years ago

What a piece of junk. They sold me a "reconditioned" POS. It had the old email on it so I couldn't get a new number for it. Then I've asked their "customer service" for help and been ignored twice. I recommend you buy something else 

Carole Renee's profile image
Carole Renee 
9 years ago

I have had the free phone for years now. And I need a new phone and charger as the phone has a cracked screen and the charger is starting to come apart. When I call the toll free number I get two people, male and female, English not their first language, bouncing me back and forth with info they need. Worst customer service I have ever had. Have half a mind to find another company that will offer the free phone for low income people. Just because I have almost no income and I am on assistance doesn't mean I don't need this p... read more

Deborah Labine's profile image
Deborah Labine 
9 years ago

I too have had nothing but issues lately. They now tell me that I have a tracfone instead of the Net10 Phone I have had for several years. NEt10 is the same as tracfone and since I have been complaining endlessly with nothing being done I've decided to go a step further and file my complaints with the BBB, the FCC, and the Michigan Attorney General. They are passing the buck hoping I'll get tired of it and give up. I'm retired and have plenty of time. And I don't tire easily. It's funny that I've been refilling my minutes wi... read more

Deb Cunningham's profile image
Deb Cunningham 
9 years ago

Wow! I feel really fortunate! I've had my Tracfone for for about 7 years now! Haven't had any problems at all! But mine is thru the SafeLink program so maybe that makes a difference! 

Linda Ann McDonald-Cash's profile image
Linda Ann McDonald-Cash 
9 years ago
Peggy Hebb's profile image
Peggy Hebb 
9 years ago

Has the worst customer service!!! Just bought a phone today an seven hours later still not working!!!!! Tracfone tech's can't seem to realize that it is not in the right zip code for the carrier!!! So Aggravated!!! 

Patricia Higgins's profile image
Patricia Higgins 
9 years ago

the phone service is just fine the issue i am having is that the plugin for my charger is broke and i can't fine anyone to fix it. I have a new phone but i don't like it to hard to answer incoming calls all i really want is to have my older phone in working order! where can i go to have it fixed? 

Carmen Rainke's profile image
Carmen Rainke 
9 years ago

Have been using this service and cannot find anyone to talk to......tried to give them my serial number and they say it belongs to someone else????? 

James R Pratt's profile image
James R Pratt 
9 years ago

I just bought a tracfone and transferred my service from one phone of theirs to another the new phone an lG41C is an android phone . I have a problem with it now as the screen no longer wants to be interactive and will not operate correctly. I have talked with three different representatives from tracfone today and they seem to have a problem with american US English any way to make a long story short I will be finding another service carrier because their technical support is in effect nonexistant. 

Frequently asked questions about Tracfone Wireless, Inc.

How is Tracfone Wireless, Inc. rated?

Tracfone Wireless, Inc. has a 1.5 star rating with 234 reviews. 

When is Tracfone Wireless, Inc. open?

Tracfone Wireless, Inc. is closed now. It will open tomorrow at 8:00 a.m. 

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