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Tracfone Wireless, Inc.

1.5

About this business

Message from Tracfone Wireless Inc 

Location details

9700 NW 112th Ave, Doral, MO, 33178, United States

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WeekdayScheduleStatus
Mon8:00 a.m. to 5:00 p.m.
Tue8:00 a.m. to 5:00 p.m.
Wed8:00 a.m. to 5:00 p.m.
Thu8:00 a.m. to 5:00 p.m.
Fri8:00 a.m. to 5:00 p.m.
SatClosed
SunClosed
1.5234 reviews
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William A Morehead's profile image
William A Morehead 
10 years ago

TracFone has extremely rude folks. To get rid of me the support person named Marisol said "In order to better assist you with this issue, we would need to speak with you directly. A Portability Specialist can be reached at 1-800-876-5153 extension 1013." Well, I called the number and it is a number for SCREW PRODUCTS, not another TracFone department. So much for customer support from TracFone 

Beverly Black's profile image
Beverly Black 
10 years ago

Why do I need a new Sim card to switch to another tracphone? 

Don Denson's profile image
Don Denson 
10 years ago
Ronald Odehnal's profile image
Ronald Odehnal 
10 years ago

I am trying to get my money back on phones I returned. Their 800 tech. people really messed up my account and minutes. I have sent 2 letters and they just ignore them. Calling is a joke also. Talked to 2 different women and they both haven'nt clue. Totally fed up, I am telling everyone I know about my experience. Talked to a person at Walmart and she ended up buying a different service. 

Lois McDade's profile image
Lois McDade 
10 years ago
Chris Sampson's profile image
Chris Sampson 
10 years ago

This is the shittiest service and the most fucked up phone and service there is. Don't fuck with these folks. Really bad lying MFERS ! 

Jeanne Andreasen's profile image
Jeanne Andreasen 
10 years ago

The worst customer service and technical support I've ever experienced. Representatives should explain to the next person why you are calling, instead of just transferring the call. I've been on the phone for three hours over the course of three separate calls to switch a current Trac fone number to a new phone. This past time I was told how to dial a phone.. really.... I somehow figured out how to call the customer service line.. very frustrating! 

Marcia Borell's profile image
Marcia Borell 
10 years ago

Just got an email to add minutes plus a code for extra minutes - clicked on it and I keep getting a message that the offer has expired - how could that be I got it 2 hours ago and it is good for 5 days???? Not happy. I won't add minutes now... I will wait and see if it will kick in tomorrow! 

Jim Dulin's profile image
Jim Dulin 
10 years ago

Not even worth taking the time to make a comment on! Service, sound, customer service, it's terrible! 

Frequently asked questions about Tracfone Wireless, Inc.

How is Tracfone Wireless, Inc. rated?

Tracfone Wireless, Inc. has a 1.5 star rating with 234 reviews. 

When is Tracfone Wireless, Inc. open?

Tracfone Wireless, Inc. is closed now. It will open at 8:00 a.m. 

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