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Message from Tracfone Wireless Inc
9700 NW 112th Ave, Doral, MO, 33178, United States
Get directionsWeekday | Schedule | Status |
---|---|---|
Mon | 8:00 a.m. to 5:00 p.m. | |
Tue | 8:00 a.m. to 5:00 p.m. | |
Wed | 8:00 a.m. to 5:00 p.m. | |
Thu | 8:00 a.m. to 5:00 p.m. | |
Fri | 8:00 a.m. to 5:00 p.m. | |
Sat | Closed | |
Sun | Closed |
TracFone has extremely rude folks. To get rid of me the support person named Marisol said "In order to better assist you with this issue, we would need to speak with you directly. A Portability Specialist can be reached at 1-800-876-5153 extension 1013." Well, I called the number and it is a number for SCREW PRODUCTS, not another TracFone department. So much for customer support from TracFone
Why do I need a new Sim card to switch to another tracphone?
I am trying to get my money back on phones I returned. Their 800 tech. people really messed up my account and minutes. I have sent 2 letters and they just ignore them. Calling is a joke also. Talked to 2 different women and they both haven'nt clue. Totally fed up, I am telling everyone I know about my experience. Talked to a person at Walmart and she ended up buying a different service.
This is the shittiest service and the most fucked up phone and service there is. Don't fuck with these folks. Really bad lying MFERS !
The worst customer service and technical support I've ever experienced. Representatives should explain to the next person why you are calling, instead of just transferring the call. I've been on the phone for three hours over the course of three separate calls to switch a current Trac fone number to a new phone. This past time I was told how to dial a phone.. really.... I somehow figured out how to call the customer service line.. very frustrating!
Just got an email to add minutes plus a code for extra minutes - clicked on it and I keep getting a message that the offer has expired - how could that be I got it 2 hours ago and it is good for 5 days???? Not happy. I won't add minutes now... I will wait and see if it will kick in tomorrow!
Not even worth taking the time to make a comment on! Service, sound, customer service, it's terrible!
Tracfone Wireless, Inc. has a 1.5 star rating with 234 reviews.
Tracfone Wireless, Inc. is closed now. It will open at 8:00 a.m.
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