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Toyota Service
- Auto Repair
- Grand Rapids, MI
About this business
We are a Toyota Service Center located in Grand Rapids MI. Why service your car with us? Here are a few good reasons: 1. We use genuine Toyota Certified Parts and Accessories to ensure lasting like new performance from your Toyota. 2. Toyota Certified Technicians 3. No Cost Toyota Care Program - every new Toyota has a nationally recognized Toyota (2yr/25k service) 4. Free Service Shuttle. We'll bring you anywhere you like within a 20 mile radius. 5. Free Towing - within 25 miles of our dealership. 6. Deluxe Customer Lounge -... read more
Location details
2555 28th St SE, S.e., Grand Rapids, MI, 49512, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 7:30 a.m. to 8:00 p.m. | |
| Tue | 7:30 a.m. to 6:00 p.m. | |
| Wed | 7:30 a.m. to 8:00 p.m. | |
| Thu | 7:30 a.m. to 6:00 p.m. | |
| Fri | 9:00 a.m. to 6:00 p.m. | |
| Sat | 9:00 a.m. to 1:00 p.m. | |
| Sun | Closed |
Very friendly staff, easy to talk with and hope to do business in the future.
Business response:
Hii Jerry, thank you so much for your kind review! We look forward to doing business with you in the future! Best regards, Toyota of Grand Rapids.
Very easy to work with.
Business response:
Chad, we are very happy that you enjoyed your experience here! We hope to keep serving you in the future! Best regards, Toyota of Grand Rapids.
Great, and helpful.
Business response:
Jorge we are so happy that we could provide helpful service for you! We look forward to working with you in the future!
Awesome experience sales person Darren H amazing NO pressure. I email that night next morning receive an email with his contact information. I stop in after work looked at the vehicle we talked explain what I wanted and would wait until I see the other similar vehicle that showed online. Next day saw vehicle, specs, pricing etc. Decided to go with the second vehicke Darren off that day but called me on iff day to let me know it would be ready for me that Friday to pick up. Jay took his time over my paper work explaining ever... read more
Business response:
Karen thank you so much for your kind review! we are very lucky to have people like Darren and Jay on our team! We hope to be able to provide positive experiences for you in the future as well! Best regards, Toyota of Grand Rapids.
Many other dealerships have simply scanned my drivers license and let me take it for a test drive on my own. I've been to Toyota of GR twice now and both times I had to first sit down with a rep and give contact info, tell them why I was interested, etc. which I didn't really want to do. I also felt that having a sales rep in the car talking to me distracted me from checking all the things I wanted to on the car. Finally, while I was interested in the car, I had an independent mechanic check over the car - he discovered some... read more
Business response:
On behalf of Toyota of Grand Rapids I would like to apologize for any negative experience you may have had. I would like to have a chance to make this right, please give us a call at your earliest convenience so we can discuss this matter further. John Gemmer Sales Director 616-574-8100
Many other dealerships have simply scanned my drivers license and let me take it for a test drive on my own. I've been to Toyota of GR twice now and both times I had to first sit down with a rep and give contact info, tell them why I was interested, etc. which I didn't really want to do. I also felt that having a sales rep in the car talking to me distracted me from checking all the things I wanted to on the car. Finally, while I was interested in the car, I had an independent mechanic check over the car - he discovered some... read more
Business response:
On behalf of Toyota of Grand Rapids I would like to apologize for any negative experience you may have had. I would like to have a chance to make this right, please give us a call at your earliest convenience so we can discuss this matter further. John Gemmer Sales Director616-574-8100
Good response. Only problem the price on there cars are to high. They won't even come down to blue book prices.
Selling used cars for more then new. Not willing to negotiate
Friendly, courteous, helpful
Business response:
Hi Dave, thank you so much for your kind review! We are so glad that our team was able to provide a friendly and helpful experience for you! We look forward to helping you with any other needs you might have in the future! Best regards, Toyota of Grand Rapids.
Frequently asked questions about Toyota Service
How is Toyota Service rated?
Toyota Service has a 3.7 star rating with 225 reviews.
When is Toyota Service open?
Toyota Service is closed now. It will open at 7:30 a.m.
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