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Toyota Service

3.7

About this business

We are a Toyota Service Center located in Grand Rapids MI. Why service your car with us? Here are a few good reasons: 1. We use genuine Toyota Certified Parts and Accessories to ensure lasting like new performance from your Toyota. 2. Toyota Certified Technicians 3. No Cost Toyota Care Program - every new Toyota has a nationally recognized Toyota (2yr/25k service) 4. Free Service Shuttle. We'll bring you anywhere you like within a 20 mile radius. 5. Free Towing - within 25 miles of our dealership. 6. Deluxe Customer Lounge -... read more

Location details

2555 28th St SE, S.e., Grand Rapids, MI, 49512, United States

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WeekdayScheduleStatus
Mon7:30 a.m. to 8:00 p.m.
Tue7:30 a.m. to 6:00 p.m.
Wed7:30 a.m. to 8:00 p.m.
Thu7:30 a.m. to 6:00 p.m.
Fri9:00 a.m. to 6:00 p.m.
Sat9:00 a.m. to 1:00 p.m.
SunClosed
3.7225 reviews
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Stacey's profile image
5 years ago

The dealership was quick to reply. They were not quick to answer my question about the pictured damage on the hood. Their representative tried to convince me there were buyers swarming the vehicle as she typed her reply & it may be gone at any second. Never did she answer my question other than to say she had not physically laid eyes on it. I was irritated she wouldn't walk out the door & look and let me know. I live 45 minutes away. Finally, the manager replied after I expressed upset & answered my question. They then RAISE... read more

Rickie's profile image
5 years ago

Drove from Kalamazoo to grandrapids after contacting them, they went to get the suv when I arrived, they told me it was sold and with there other dealership. Never trust them again. 

Kathy's profile image
5 years ago

They responded and were very helpful 

Lori's profile image
5 years ago

Yes, they have emailed me a few times, but I have not responded. 

RON's profile image
6 years ago

Replied to an online Ad and dealership responded very quickly. They were more than eager to speak with us and answer any questions. 

Gotgig's profile image
6 years ago

Lee has been very helpful and responsive. I’m still reviewing and making a decision but i wouldn’t hesitate to work with him. 

GuruYHCJW's profile image
GuruYHCJW 
6 years ago

They responded quickly but I already had another deal coming together. 

sandra's profile image
6 years ago

I was happy with my experience I bought a 2010 Lexus RX350 and am in the process of picking it up today Dealer said if I have a problem having someone help me drive it they may deliver it for me. Delightful experience 

GuruV6QZB's profile image
GuruV6QZB 
6 years ago

Responsed to email inquiry quickly. Vehicle was clean and ready to test drive. Sales person was friendly and willing to obtain answers. 

Frequently asked questions about Toyota Service

How is Toyota Service rated?

Toyota Service has a 3.7 star rating with 225 reviews. 

When is Toyota Service open?

Toyota Service is closed now. It will open at 7:30 a.m. 

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