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Toyota Service

3.7

About this business

We are a Toyota Service Center located in Grand Rapids MI. Why service your car with us? Here are a few good reasons: 1. We use genuine Toyota Certified Parts and Accessories to ensure lasting like new performance from your Toyota. 2. Toyota Certified Technicians 3. No Cost Toyota Care Program - every new Toyota has a nationally recognized Toyota (2yr/25k service) 4. Free Service Shuttle. We'll bring you anywhere you like within a 20 mile radius. 5. Free Towing - within 25 miles of our dealership. 6. Deluxe Customer Lounge -... read more

Location details

2555 28th St SE, S.e., Grand Rapids, MI, 49512, United States

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WeekdayScheduleStatus
Mon7:30 a.m. to 8:00 p.m.
Tue7:30 a.m. to 6:00 p.m.
Wed7:30 a.m. to 8:00 p.m.
Thu7:30 a.m. to 6:00 p.m.
Fri9:00 a.m. to 6:00 p.m.
Sat9:00 a.m. to 1:00 p.m.
SunClosed
3.7225 reviews
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James's profile image
6 years ago

Even though I did not buy a car from them they were very helpful and understanding when I was hold them the reasons I was no longer interested in the car 

Barry's profile image
6 years ago

Poor attitude salesman - hung up on me. Car is high overpriced as shown on gurus and I tried to explain that but salesman wouldn’t listen. Bought another car elsewhere. 

andrew's profile image
6 years ago

Extremely helpful dealer, customer service was top notch and not pushy at all. 

Nick's profile image
6 years ago

Jelen did a great job. Thanks 

Dennis's profile image
6 years ago

I called this dealer 3 times to make sure they really had the car I saw on their website. They said yes so I drove 2 hours only to find the car I saw on their had been sold over a week previously. Then they told me all phone calls went to a call center. The call center clearly lied to me just to get me to come to the dealer because they get a commission for every customer that shows up. The people at the call center made me believe I was talking to the manager at the dealership. A real scam! 

Roy's profile image
6 years ago

I received an e-mail response to my inquiry, followed by multiple telephone calls over three days. I continue to receive a daily e-mail message. Request to cease e-mails ignored. 

Robert's profile image
6 years ago

They responded to all of my questions. 

Guru5HYVP's profile image
Guru5HYVP 
7 years ago

Good response 

Chuck's profile image
7 years ago

They did a great job in contacting me... . I was treated fairly and did not feel like I was pressured into purchasing a car. It just turned out that the drive was somewhat too far. Thanks Chuck 

Frequently asked questions about Toyota Service

How is Toyota Service rated?

Toyota Service has a 3.7 star rating with 225 reviews. 

When is Toyota Service open?

Toyota Service is closed now. It will open at 7:30 a.m. 

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