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Toyota Service

3.7

About this business

Location details

2555 28th St SE, S.e., Grand Rapids, MI, 49512, United States

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WeekdayScheduleStatus
Mon7:30 a.m. to 8:00 p.m.
Tue7:30 a.m. to 6:00 p.m.
Wed7:30 a.m. to 8:00 p.m.
Thu7:30 a.m. to 6:00 p.m.
Fri9:00 a.m. to 6:00 p.m.
Sat9:00 a.m. to 1:00 p.m.
SunClosed
3.7236 reviews
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Connor's profile image
Connor 
3 years ago

Asking the price for a new car for a used one lol it’s a complete joke. They give an oil change and some filters and expect ppl to pay as if it’s new. Rims are all scuffed from bad driving. Hasn’t had a battery change or anything above 100k like you need to! But they sure know how to raise a price for it to sit there for a good two months lol 

Guru9FH1S1's profile image
Guru9FH1S1 
3 years ago

Informative, courteous, helpful!!! 

Guru9NGLZ1's profile image
Guru9NGLZ1 
4 years ago

Received a generic response but noone ever called. I have been finding dealerships don't actually have the vehicle for sale (pre-sold) but can put you on a waitlist. Toyota customer service has been disappointing. 

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Todd 
5 years ago

Very good experience except for the standard dealer sales tactics. Raina and Tom were exceptional. 

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Mitch 
5 years ago

Dealer claimed the vehicle was available and when my wife showed up to see it they told her it was sold. Then a week later the emails claim its still available. We purchased one elsewhere. 

Ron's profile image
Ron 
5 years ago

Very helpful and accommodating. Impressive. 

Tim's profile image
Tim 
5 years ago

Great communication. Good people in sales. Closed the deal. 

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Patrick 
6 years ago

Fantastic 

Guru6Z4L9's profile image
Guru6Z4L9 
6 years ago

Quick response with relative information, and they answered all of my questions. Great customer service! 

Frequently asked questions about Toyota Service

How is Toyota Service rated?

Toyota Service has a 3.7 star rating with 236 reviews. 

When is Toyota Service open?

Toyota Service is open now. It will close at 6:00 p.m. 

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