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Toyota Service

3.7

About this business

Location details

2555 28th St SE, S.e., Grand Rapids, MI, 49512, United States

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WeekdayScheduleStatus
Mon7:30 a.m. to 8:00 p.m.
Tue7:30 a.m. to 6:00 p.m.
Wed7:30 a.m. to 8:00 p.m.
Thu7:30 a.m. to 6:00 p.m.
Fri9:00 a.m. to 6:00 p.m.
Sat9:00 a.m. to 1:00 p.m.
SunClosed
3.7236 reviews
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Anthony's profile image
Anthony 
2 months ago

The services were great n Ali and Richard welcomed me with open arms like family. Brian also took great care of informing me specifically on my financial situation. Awesome team work. That y u purchase the vehicle in 2 days. Thanks for great sery 

Business response:

Hello Anthony, we're happy you found our staff to be so supportive during your experience here at Group 1 Toyota West Bank. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day! 

Katrina's profile image
Katrina 
2 months ago

I spent the average time needed at Price Leblanc Toyota. The staff was very friendly. 

Scott's profile image
Scott 
2 months ago

While I did not buy yet, I will! 

Business response:

We love hearing that! We can't wait to have you as a customer. Feel free to reach out if you have any questions before you make your decision! 

Ernesto's profile image
Ernesto 
2 months ago

Not applicable 

Business response:

Your feedback is important to us and we understand your disappointment. It's wonderful to hear that our team member provided helpful service and worked diligently to assist you throughout the process. We recognize that the pricing discussion became a point of difficulty, and we would welcome the opportunity to discuss your experience further and work toward a resolution. Please contact our Customer Relations Manager, Vianney Pedroza, at VPedroza@vtaig.com so we can address your concerns directly. 

Steve's profile image
Steve 
2 months ago

I didn’t get any response. 

Chris's profile image
Chris 
2 months ago

I really liked the 2020 Tacoma but the price was a little too high for this truck at the time I inquired. If it drops some more I will pursue it again.. The salesman was very helpful in keeping me informed I appreciate his help. 

Business response:

Chris, we're glad that you appreciated our salesman's assistance and found our inventory appealing. We understand pricing is an important factor, and if there are any changes or new opportunities, we'll be here to assist you further. Feel free to reach out anytime for more information on this vehicle. Thanks, Emmad Sherdel - General Sales Manager - emmadsherdel@ourismanva.com 

sharon's profile image
sharon 
2 months ago

The condition was perfect, but a little disappointed in the spots on hood. 

Business response:

Hi Sharon, thank you for taking the time to leave us feedback about your experience with us. We would like the opportunity to address your concerns. Please reach out to us directly at (615) 278-9715 when you have a chance. Thank you, and we look forward to hearing from you. 

Chris's profile image
Chris 
2 months ago

I really liked the 2020 Tacoma but the price was a little too high for this truck at the time I inquired. If it drops some more I will pursue it again.. The salesman was very helpful in keeping me informed I appreciate his help. 

Business response:

Chris, we're glad that you appreciated our salesman's assistance and found our inventory appealing. We understand pricing is an important factor, and if there are any changes or new opportunities, we'll be here to assist you further. Feel free to reach out anytime for more information on this vehicle. Thanks, Emmad Sherdel - General Sales Manager - emmadsherdel@ourismanva.com 

Bacilio's profile image
Bacilio 
2 months ago

All very well, nice experience, thank you very much.!! 

Frequently asked questions about Toyota Service

How is Toyota Service rated?

Toyota Service has a 3.7 star rating with 236 reviews. 

When is Toyota Service open?

Toyota Service is closed now. It will open at 7:30 a.m. 

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