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Toyota Service

3.7

About this business

Location details

2555 28th St SE, S.e., Grand Rapids, MI, 49512, United States

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WeekdayScheduleStatus
Mon7:30 a.m. to 8:00 p.m.
Tue7:30 a.m. to 6:00 p.m.
Wed7:30 a.m. to 8:00 p.m.
Thu7:30 a.m. to 6:00 p.m.
Fri9:00 a.m. to 6:00 p.m.
Sat9:00 a.m. to 1:00 p.m.
SunClosed
3.7236 reviews
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Tania's profile image
Tania 
a month ago

Appreciated their responsiveness. 

Business response:

Thank you, Tania, for stopping by to leave Ourisman Fairfax Toyota a wonderful review! 

Tania's profile image
Tania 
a month ago

Appreciated their responsiveness. 

Business response:

Thank you, Tania, for stopping by to leave Ourisman Fairfax Toyota a wonderful review! 

Kathy's profile image
Kathy 
a month ago

The staff was outstanding especially Matt Kallenberger our agent and James in finance. It was the shortest time ever to buy a car and they explained everything to us. We are very happy. 

Porttra's profile image
Porttra 
a month ago

Fast and easy 

Mark's profile image
Mark 
a month ago

Lauren was a terrific salesperson! 

Business response:

Mark, thanks for recommending Lauren and Ourisman Fairfax Toyota! Wishing you safe travels ahead. 

Mark's profile image
Mark 
a month ago

Lauren was a terrific salesperson! 

Business response:

Mark, thanks for recommending Lauren and Ourisman Fairfax Toyota! Wishing you safe travels ahead. 

Kathy's profile image
Kathy 
a month ago

Excellent experience. Emmanuel was the best!!!!! 

William's profile image
William 
a month ago

The people really tried to get me in that truck but I was to upside down on my trade in 

Business response:

Hello William, we appreciate you taking the time to leave us this feedback. If you have any further questions, please don't hesitate to reach out! 

MadFranMan's profile image
MadFranMan 
a month ago

Initially, the salesman was responsive. Asked about color and carfax, then ghosted me. Never did find out the price of the car nor the color. This was going to be a cash sale. 

Business response:

We appreciate your feedback and apologize for the lack of follow-up on our end. It's disappointing to hear that we didn't provide you with the information you needed promptly. If you're still interested, we would love to assist you further and provide all the details regarding the car and its price. Please reach out at your convenience. We're here to help! Thanks, Emmad Sherdel - General Sales Manager - emmadsherdel@ourismanva.com 

Frequently asked questions about Toyota Service

How is Toyota Service rated?

Toyota Service has a 3.7 star rating with 236 reviews. 

When is Toyota Service open?

Toyota Service is closed now. It will open at 7:30 a.m. 

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