Toyota Service's cover image
Claim this profile

This profile has not been claimed by the business owner or representative.

Claim this business to update business information, get appointment requests, engage visitors with web chat, and more!

Toyota Service

3.7

About this business

We are a Toyota Service Center located in Grand Rapids MI. Why service your car with us? Here are a few good reasons: 1. We use genuine Toyota Certified Parts and Accessories to ensure lasting like new performance from your Toyota. 2. Toyota Certified Technicians 3. No Cost Toyota Care Program - every new Toyota has a nationally recognized Toyota (2yr/25k service) 4. Free Service Shuttle. We'll bring you anywhere you like within a 20 mile radius. 5. Free Towing - within 25 miles of our dealership. 6. Deluxe Customer Lounge -... read more

Location details

2555 28th St SE, S.e., Grand Rapids, MI, 49512, United States

Get directions
WeekdayScheduleStatus
Mon7:30 a.m. to 8:00 p.m.
Tue7:30 a.m. to 6:00 p.m.
Wed7:30 a.m. to 8:00 p.m.
Thu7:30 a.m. to 6:00 p.m.
Fri9:00 a.m. to 6:00 p.m.
Sat9:00 a.m. to 1:00 p.m.
SunClosed
3.7225 reviews
Select a rating
Connie's profile image
7 years ago

Contacted us immediately 

DFKnight's profile image
DFKnight 
7 years ago

We had been looking for a specific car for awhile when we found one here online..We contacted the dealer ship to find the car wasn't available due to inspection and repairs. The sales person indicated that we would be contacted as soon as it was available. This is when the wheels feel off the deal. Communication was often and conflicting. After 6 days we purchased from another dealer. Confused and Disappointed 

GuruDTWM's profile image
GuruDTWM 
7 years ago

Good!!! 

mik9940's profile image
mik9940 
7 years ago

very prompt contacting me 

Trevor's profile image
7 years ago

They responded in a timely fashion. Courteous when we test drive the car. 

Susan's profile image
7 years ago

Have only been connecting with the dealer by e-mail, but have gotten good answers. Have not bought car yet, but will soon, as I am in a different state than they are. 

Tsweaver's profile image
Tsweaver 
7 years ago

They responded in a timely fashion. Courteous when we test drive the car. 

David's profile image
7 years ago

Very professional folks here at Toyota of Grand Rapids. The dealership is full service with new and used cars and trucks, collision repairs, body and detailing shop, mechanical service for all makes...even valet parking in the service department. Excellent attention without being too pushy. They sold me a vehicle and have done some small service fixes on several issues for which they did not charge me in spite of my having purchased the used 4Runner "as is." 

rich's profile image
7 years ago

We live 2 hours away and asked the dealer to hold it for us from a Saturday to Monday. The only way was if I put a $500 deposit down, I did and drove over. After driving it I offered to buy it if they put new tires on it at the internet price. The saleslady said "no" and offered me a tool to go out and check the tires for tread depth, and said they were within the certification standards. This is March in Michigan and the off brand tires on the vehicle would have to be replaced prior to next winter(8 months). We declined to ... read more

Frequently asked questions about Toyota Service

How is Toyota Service rated?

Toyota Service has a 3.7 star rating with 225 reviews. 

When is Toyota Service open?

Toyota Service is closed now. It will open at 7:30 a.m. 

Need help? Contact us.

Speak with a specialist to learn how you can grow with Birdeye. We are reachable at profiles@birdeye.com