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Toyota Service

3.7

About this business

Location details

2555 28th St SE, S.e., Grand Rapids, MI, 49512, United States

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WeekdayScheduleStatus
Mon7:30 a.m. to 8:00 p.m.
Tue7:30 a.m. to 6:00 p.m.
Wed7:30 a.m. to 8:00 p.m.
Thu7:30 a.m. to 6:00 p.m.
Fri9:00 a.m. to 6:00 p.m.
Sat9:00 a.m. to 1:00 p.m.
SunClosed
3.7236 reviews
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Michael's profile image
Michael 
3 months ago

great to deal with 

Issa's profile image
Issa 
3 months ago

Great job 

BK's profile image
BK 
3 months ago

Awaiting delivery. 

Ricardo's profile image
Ricardo 
3 months ago

Everyone there was very friendly and generous and very professional 

Business response:

Thank you for recognizing our team's professionalism at Family Toyota of Arlington. We appreciate your feedback. 

Christian's profile image
Christian 
4 months ago

I would recommend kinderhook Toyota 

Tiffany's profile image
Tiffany 
4 months ago

Everyone is warm and welcoming. They just did not happen to have what our family was searching for in the budget we needed to stick to; but if they did, without question we would purchase. We will always consider them for future purchases! 

Christopher's profile image
Christopher 
4 months ago

Overall great first experience. 

Business response:

Thank you for giving our Alderman's Toyota team the opportunity to earn your business! We look forward to seeing you again in the future! 

Michael's profile image
Michael 
4 months ago

Contacted first thing in the morning and asked about the truck. Called back 3 times and then the salesman said sorry I was busy all day and the truck you are interested already sold. 

Business response:

Michael, thank you for sharing your feedback. We always strive to provide timely and helpful communication for every guest. Your comments have been shared with our management team for review. If you would like to discuss this further, please reach out to our management team at GM@nortoy.com or 747-356-8619. 

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Enid 
4 months ago

What a disappointment and a waste of time! An hour before my arranged appointment I received an e-mail/text asking me to confirm. When I arrived and saw the vehicle sitting out front I opened the door to take a look. A salesman came by to tell me the vehicle was already sold. I told him, that I had an appointment to take a look at it. He took me inside to meet Madisen whom I had previously spoken with. After a minute or so, she came by to tell me the vehicle had been sold. I asked her why wasn't I told and how is it that an ... read more

Frequently asked questions about Toyota Service

How is Toyota Service rated?

Toyota Service has a 3.7 star rating with 236 reviews. 

When is Toyota Service open?

Toyota Service is closed now. It will open at 7:30 a.m. 

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