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Toyota Service

3.7

About this business

Location details

2555 28th St SE, S.e., Grand Rapids, MI, 49512, United States

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WeekdayScheduleStatus
Mon7:30 a.m. to 8:00 p.m.
Tue7:30 a.m. to 6:00 p.m.
Wed7:30 a.m. to 8:00 p.m.
Thu7:30 a.m. to 6:00 p.m.
Fri9:00 a.m. to 6:00 p.m.
Sat9:00 a.m. to 1:00 p.m.
SunClosed
3.7236 reviews
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Bern's profile image
Bern 
3 months ago

It was a good experience on purchase of a great vehicle. 

Jeff's profile image
Jeff 
3 months ago

Good service 

Jeff's profile image
Jeff 
3 months ago

Good service 

Dennis's profile image
Dennis 
3 months ago

Great experience, at the end of the day, it was not quite the car I wanted. But they made a good deal. 

Rassiel's profile image
Rassiel 
3 months ago

Bad communication, the sale manager very aggressive, the car had missing parts, aftermarket parts and they try to crave for warranties that I didn't ask 

Business response:

Thank you for bringing this to our attention. We apologize for the negative experience you had and will address the communication and product concerns with our team. We value your feedback and hope to make things right. 

Lily's profile image
Lily 
3 months ago

They knew we were 2 hours away and driving to see the car. The hard pulled my credit got me easily approved then 15 minutes before we get there they text saying someone else was coming to look at the car as well. You know the ending.... we get there the other people had just got there so they bought the car. The did try to sell us a similar model in a different color with 50K more miles on it. They then tried to educate us on first come first serve sales. We get it. Don't hard pull credit if you're gonna sell the car to some... read more

Keenya's profile image
Keenya 
3 months ago

Price was 9k more than listed online. Waist of time driving to Dallas. 

Phil's profile image
Phil 
3 months ago

Great experience 

Michael's profile image
Michael 
3 months ago

They were very helpful and knowledgeable 

Frequently asked questions about Toyota Service

How is Toyota Service rated?

Toyota Service has a 3.7 star rating with 236 reviews. 

When is Toyota Service open?

Toyota Service is closed now. It will open at 7:30 a.m. 

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