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Toyota Service

3.7

About this business

Location details

2555 28th St SE, S.e., Grand Rapids, MI, 49512, United States

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WeekdayScheduleStatus
Mon7:30 a.m. to 8:00 p.m.
Tue7:30 a.m. to 6:00 p.m.
Wed7:30 a.m. to 8:00 p.m.
Thu7:30 a.m. to 6:00 p.m.
Fri9:00 a.m. to 6:00 p.m.
Sat9:00 a.m. to 1:00 p.m.
SunClosed
3.7236 reviews
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mattsevick's profile image
mattsevick 
3 months ago

Great experience. We didn't end up buying a car yet, but very professional and extremely helpful. 

Guru53SLB's profile image
Guru53SLB 
3 months ago

Good 

Reggie's profile image
Reggie 
3 months ago

I didn't purchase from here but the communication was excellent 

John's profile image
John 
3 months ago

Sloan Toyota was very responsive to my inquiry and answered all my questions. The kept in contact with me even though the car I inquired about sold. I appreciate their attention to my auto needs. They continue to update me on vehicles I may be interested in. 

Business response:

John, thank you for sharing your review! We are so glad to hear that our team at Sloane Toyota of Glenside has been so helpful, informative, and professional to work with. We hope that you get into your new car soon! 

Charlie's profile image
Charlie 
3 months ago

Found the car I was looking for. They told me they had to fix a few things. I told them to call me when they were fixed and I would drive to Houston and buy it. They confirmed this understanding. 2 days later, I receive a text message telling me they sold the car to someone else. WTF! Terrible business practice and I would never buy a vehicle from them for this reason. 

colorplates's profile image
colorplates 
4 months ago

I did not purchase, but sales team were very responsive, helpful and not pushy. 

Jalen's profile image
Jalen 
4 months ago

I came with a pre-approval letter and still had to sit around for ages. I made it know that I would finance via an alternative option and they certainly tried to give the run around. After making it clear that I had a pre-approval they still ran credit for multiple hits. Not sure as to why, but, some steps will be taken very soon because of this. 

GuruDSNWSW's profile image
GuruDSNWSW 
4 months ago

Bait and switch dealership. This car looks blue in the pictures and interior looks grey. When I saw it in person it’s a black car with black interior. Salesperson tried to up sell me offering a new car. He said this car brings people in then he sells them a new car. 

Jose's profile image
Jose 
4 months ago

Good 

Frequently asked questions about Toyota Service

How is Toyota Service rated?

Toyota Service has a 3.7 star rating with 236 reviews. 

When is Toyota Service open?

Toyota Service is closed now. It will open tomorrow at 9:00 a.m. 

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