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Toyota Carlsbad
- Car Dealers
- Carlsbad, CA
About this business
Welcome to Toyota Carlsbad! We are looking forward to serve you with the relaxed and friendly service we have been known for since 1972! This year we have pledged to treat each of our guests to the Toyota Carlsbad Loving Care, TCLC, way of doing business. TCLC is an array of full-service amenities for your complete satisfaction. Whether you are in the market for a new or pre-owned vehicle, or need an oil filter, we're here to take care of your needs from purchase to service and everything in between!
Location details
5424 Paseo Del Norte, Carlsbad, CA, 92008, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:30 a.m. to 8:00 p.m. | |
| Tue | 8:30 a.m. to 8:00 p.m. | |
| Wed | 8:30 a.m. to 8:00 p.m. | |
| Thu | 8:30 a.m. to 8:00 p.m. | |
| Fri | 8:30 a.m. to 8:00 p.m. | |
| Sat | 9:00 a.m. to 7:00 p.m. | |
| Sun | 10:00 a.m. to 7:00 p.m. |
POUR DEALER Irresponsible liars, they are not a serious dealer. I drove 100 miles when I already had an appointment and they told me that it had already been sold and when I was on the way, they still confirmed my appointment. They are irresponsible.
Carlsbad Toyota are a top notch organization My wife and I were in the market for a used Toyota Tundra. When we arrived at Carlsbad Toyota, we were immediately greeted by Frank Rendon (Toyota’s sales consultant). Frank was super friendly and cordial. We immediately felt at ease with Frank’s personality. We advised Frank of our needs and he knew exactly were to point us. The car lot was very well taken care of and all the vehicles (that we looked at) were clean and well maintained. We never felt pressured or uneasy during our... read more
Very proactive!
I bought a car and it was an horrible experience. They I don’t care about customer service at all Or satisfaction in their customers
Business response:
We want to make sure that every customer has the 5-star car-buying experience they deserve, which is why we are discouraged to read this. I'd like to learn much more about what transpired during the car-buying process and help address any issues that I can. Please contact me at your earliest convenience. I am looking forward to speaking with you. Regards, Vanessa Rodriguez Customer Relations Manager vrodriguez@toyotacarlsbad.com 760-918-3795
I bought two cars cash spending over $120,000 and I have had nonstop problems. They do not even care what they promised at the time they sold nor have they fixed anything that they said they would I bought I didn’t even negotiate I paid what I needed and when I expected, and I’ve gotten nothing from that from there, I’m absolutely disappointed and to this day, I would never suggest anyone to go to Toyota Carlsbad Use car lot or New never
Business response:
Here at Toyota Carlsbad, we strive to provide the best service possible and it’s disappointing that we have failed to do that. We value both your opinion and your business, which is why we are here should you like to discuss any concerns that you have. Regards, The Toyota Carlsbad Customer Relations Team wecare@toyotacarlsbad.com
Professional. Though I missed the closing of this sale due to my claim not being settled. The dealership informed me promptly that the car was sold.
Wonderful experience .
Diligently showed me the car.
I called Toyota Carlsbad on November 29, 2023 and spoke with a service advisor. I asked this service advisor about an alignment, I asked her what they charge and she said about $146.00 and when I asked if they could check to see if I needed an alignment on my tires she said something to the effect of, "it will cost you $146.00 to have the alignment checked." and I said, so you will not check it to see if I need the alignment, she just kept repeating the same answer. I told her Firestone said they can check to see if I need a... read more
Business response:
This is very disappointing to read and we appreciate you bringing this to our attention. Some service centers have a machine that you can drive over and it will provide a report if an alignment is needed or not. We don't have this machine, so the only way we can check an alignment is by performing an alignment. If we find that there are no adjustments necessary, we will not charge the customer for this alignment. I would like the opportunity to speak with you further and learn more about when you called, so we can listen to ... read more
Frequently asked questions about Toyota Carlsbad
How is Toyota Carlsbad rated?
Toyota Carlsbad has a 4.7 star rating with 4,694 reviews.
When is Toyota Carlsbad open?
Toyota Carlsbad is closed now. It will open at 8:30 a.m.
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