This profile has not been claimed by the business owner or representative.
Claim this business to update business information, get appointment requests, engage visitors with web chat, and more!
Welcome to Toyota Carlsbad! We are looking forward to serve you with the relaxed and friendly service we have been known for since 1972! This year we have pledged to treat each of our guests to the Toyota Carlsbad Loving Care, TCLC, way of doing business. TCLC is an array of full-service amenities for your complete satisfaction. Whether you are in the market for a new or pre-owned vehicle, or need an oil filter, we're here to take care of your needs from purchase to service and everything in between!
5424 Paseo Del Norte, Carlsbad, CA, 92008, United States
Get directionsWeekday | Schedule | Status |
---|---|---|
Mon | 8:30 a.m. to 8:00 p.m. | |
Tue | 8:30 a.m. to 8:00 p.m. | |
Wed | 8:30 a.m. to 8:00 p.m. | |
Thu | 8:30 a.m. to 8:00 p.m. | |
Fri | 8:30 a.m. to 8:00 p.m. | |
Sat | 9:00 a.m. to 7:00 p.m. | |
Sun | 10:00 a.m. to 7:00 p.m. |
They could not help me as they said”We have already sold the car that was advertised”
Called in about a truck with a certain trim, after some hold-on and came back tried to sell me the base trim. I said thank you and need to go, wouldn't let me go and kept telling me how rare these trucks are and made up stories about they would be gone the next day. I said sure, congratulations on the quick sale. Still wouldn't let me go until I said I really needed to go and appreciated the time 3 times. He hung up before I was able to finish my sentence. Good job John, stop reading off the script and listen to the customer... read more
Business response:
Hi Timothy! We apologize for your experience! I would like to look further into your call if you can please reach out to me directly when you can Vanessa Rodriguez Customer Relations Manager Direct: (760) 918-3795 Email: vrodriguez@toyotacarlsbad.com.
Very helpful. Steve Robles answered all our questions.
A+.. Very responsive..
Excelent
Great service!!!
Awesome like always !
Great service. Vehicle showed check engine light days after purchase.
Came to buy a truck. It was kind of dark. Salesman didn't disclose many issues not seen because of light issues. Turns out after finding a bad spot the paint he said they would help me fix that. Only the area I found . Purchase toyota Tacoma get home brakes locked up. Tailgate bent dents and paint damage..they should have mentioned. I was charged for an vehicle in good shape .but it was not maybe fair at most. I called Toyota of Carlsbad to talk to Salesman. He would not return my call. Very let down buyer. Got shamed
Business response:
Hi! I would like to look into your visit further but need more information. Please reach out to me directly when you can Vanessa Rodriguez Customer Relations Manager Direct: (760) 918-3795 Email: vrodriguez@toyotacarlsbad.com. Thank you!
Toyota Carlsbad has a 4.7 star rating with 4,694 reviews.
Toyota Carlsbad is closed now. It will open at 8:30 a.m.
Speak with a specialist to learn how you can grow with Birdeye. We are reachable at profiles@birdeye.com