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Toyota Carlsbad
- Car Dealers
- Carlsbad, CA
About this business
Location details
5424 Paseo Del Norte, Carlsbad, CA, 92008, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:30 a.m. to 8:00 p.m. | |
| Tue | 8:30 a.m. to 8:00 p.m. | |
| Wed | 8:30 a.m. to 8:00 p.m. | |
| Thu | 8:30 a.m. to 8:00 p.m. | |
| Fri | 8:30 a.m. to 8:00 p.m. | |
| Sat | 9:00 a.m. to 7:00 p.m. | |
| Sun | 10:00 a.m. to 7:00 p.m. |
Car Buy Worked with a friendly, knowledgeable sales person (Patrick). He provided good options to test drive and explained the benefits of each. Managed us through a simple and easy purchase process.
Business response:
Hi, there! Thank you for choosing us to make your new purchase! I'm not surprised to hear about your experience with Patrick, we are the relaxed and friendly place! Enjoy your new ride! Have a great weekend! Toyota Carlsbad CR Team wecare@toyotacarlsbad.com
New purchase Salesperson was very friendly, knowledgeable, and most of all patient and calm. Staff very helpfull and very speedy process. Very large selections of vehicles and models.
Business response:
Thank you so much for sharing your experience with us! Enjoy your new vehicle! We appreciate you choosing Toyota Carlsbad! Have a great day! Toyota Carlsbad CR Team wecare@toyotacarlsbad.com
Repeat Customer Bought my 1997 Camry here in 2000, and still have it. Bought 2001 Tundra here 3 weeks ago. Both great experiences - will come for next car.
Business response:
Hi there! Thank you for your amazing review! We are so happy that you have great experiences with us, and we look forward to seeing you again soon! Best, Toyota Carlsbad CR Team
Prompt and thorough. My only negative is that the Service folks remove my 'safety' settings which means I have to figure them out again. Not the 'end of the world,' but annoying and unnecessary.
Business response:
Hi, there! Thank you for your feedback. Your settings should not be removed! Please contact us so we can take care of that for you! Toyota Carlsbad CR Team wecare@toyotacarlsbad.com
Toyota Carlsbad Service - new key I went in for a replacement key after losing mine. I interacted with 5 different employees and all were very pleasant and polite. The lounge area was clean and well stocked with complimentary water, snacks, and fresh coffee. An overall pleasant experience.
Business response:
Hi! Thank you so much for your review! It's great to hear you were assisted and enjoyed our lounge! Enjoy your week! Toyota Carlsbad CR Team wecare@toyotacarlsbad.com
I Feel Ripped Off Boy oh boy do I feel ripped off. I was sold a tire replacement package when I bought my used car from Toyota of Carlsbad. I ended up with flat tires 3-4 weeks after I bought the car and guess what? The warranty doesn't cover road hazards. It appears to only cover defective tires from the factory. This wasn't the impression I was given when I purchased this. Molly in the service department is clearly trained to let me pay $800 for new tires, but find a way out of the warranty. Took her less than 10 minutes t... read more
Business response:
Jeff: We appreciate that you brought your concerns to our attention and we understand that the general manager was able to find an amicable resolution for you. We do strive to satisfy our customers and understand that good communication is an important aspect of the relationship. Thank you for your time, Toyota Carlsbad CR Team.
This is my 5th car I have bought from Mark, Mark works with what I have & this was the quickest deal ever in & out 3 1/2 hrs, he wanted to make sure I got what I wanted. When I first came to Mark I was loosing my home & Toyota gave me a chance w/ a cosigner, for that I am very grateful it has helped me to bring my credit up
Business response:
Hi, there! We are so happy to hear that Mark was able to help you out in a hard time for you. Enjoy your new vehicle! Thank you for choosing Toyota Carlsbad! Toyota Carlsbad CR Team wecare@toyotacarlsbad.com
Toyota carlsbad Never thought buying my a truck would be so simple and easy thanks to the sales people "Vanessa" at Toyota carlsbad made made my visit enjoyable.
Business response:
Hi, there! It's so great to hear your visit was enjoyable! That's our goal! :) I'll be sure to share your kind words with Vanessa today! Best, Toyota Carlsbad CR Team wecare@toyotacarlsbad.com
Very good sales people were very helpful All personnel I came in contact with was great would recommend to family and friends they all seemed very professional and knowlageable would definitely recommend toyota of Carlsbad to my friends and family
Business response:
Hi, there! Thank you for your recommendation! We appreciate you! Have a great week! Mark B. Steinlauf Customer Relations Assistant Manager msteinlauf@toyotacarlsbad.com 760-496-2321
Frequently asked questions about Toyota Carlsbad
How is Toyota Carlsbad rated?
Toyota Carlsbad has a 4.7 star rating with 5,433 reviews.
When is Toyota Carlsbad open?
Toyota Carlsbad is open now. It will close at 7:00 p.m.
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