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TouchUpDirect - Van Nuys, CA

3.6
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About this business

Thank you for shopping with us. TouchUpDirect offers the best touch up paint and the tools you need to do the job right. We’ve been in your shoes: hoping we ordered the correct paint, but not quite sure we’ll get it. That’s why we started TouchUpDirect. Getting a good paint match should be easy. TouchUpDirect can ensure you’re ready for your next paint project. We’ll get you the right paint so you can get it just right: The paint TouchUpDirect sells matches the factory coatings. Our paint is the good stuff: the ... read more

Location details

7622 Van Nuys Blvd, Van Nuys, CA, 91405, United States

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WeekdayScheduleStatus
Mon9:00 a.m. to 4:00 p.m.
Tue9:00 a.m. to 4:00 p.m.
Wed9:00 a.m. to 4:00 p.m.
Thu9:00 a.m. to 4:00 p.m.
Fri9:00 a.m. to 4:00 p.m.
SatClosed
SunClosed
Review Performance in the last  
6 months
3.6125 reviews
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Aaron G.'s profile image
Aaron G. 
on Birdeye

4 years ago

Not sure what color my interior is?.. paint code on the door sticker is ford lithium gray but this paint matches nothing inside my truck. Bummed. 

Lauren C.'s profile image
Lauren C. 
on Birdeye

4 years ago

Touch up Direct has been so helpful with getting the right color for my car to me quickly. They have amazing customer service and a very prompt response time. Will be ordering for all of my cars in the future.  

Gale Basco G.'s profile image
Gale Basco G. 
on Birdeye

4 years ago

TouchUpDirect has been helpful, honest, considerate and efficient in meeting my needs. After my initial order and several emails clarifying the purchase, Sam suggested I send a photo of my damage to assess treatment. The order was then placed with a partial refund received. Thank you to TouchUpDirect for the personal assistance and service.  

Brian S.'s profile image
Brian S. 
on Birdeye

5 years ago

Lost the propellant in the can of paint. Customer service was 5 star. replacement coming and response was imitate. Great company and the paint i did get out of the can matched perfect. Must have been a fluke as im sure they have to fill the spray cans in small batches. 79 caddy light yellow painting my new bumper fillers. Pretty sure we will be good when the new can gets here. Also bought the small bottle of touch up. Also matches perfect plus you get clear coat. Very happy so far.  

Leonard M.'s profile image
Leonard M. 
on Birdeye

5 years ago

Color was an exact match! Wasn't expecting it to be so perfect. Will definitely recommend you and do business again 

Bart S.'s profile image
Bart S. 
on Birdeye

5 years ago

Fantastic customer service. My order concern was immediately answered and rectified.  

John M.'s profile image
John M. 
on Birdeye

5 years ago

Support is fast and comprehensive. The person was knowledgeable (and patient) about the application of the Touchupdirect products. Rare in these times. Rare you get a pleasant person, even more rare, a person with in-depth product knowledge. Touchupdirect’s customer service is a great model for other companies. 

James M.'s profile image
James M. 
on Birdeye

5 years ago

I have such high praise for these folks at TouchupDirect that I feel like this review is going to come off sounding like it's fake. It's not. They really do have great customer service. Their paint products are top notch. I installed a rear spoiler on my car and was able to prime, paint and clear coat the spoiler to match perfectly with the factory paint using their products. And I am picky when it comes to my cars. I had used one other company to buy paint from before this to paint the replacement bumper cover on my ol... read more

Brian M.'s profile image
Brian M. 
on Birdeye

5 years ago

First class customer support - Sam was extremely helpful and promptly answered all my questions. Incidentally I a glad that you provide small amounts of touch up paint. I have a rather expensive 2019 Mercedes based camping van and had a couple of very minor stone chips to address. Believe it or not, Mercedes told me they could not provide paint in "touch up" quantities for our MB Sprinter 3500. and said I would need to have the body shop miix the paint for me - likely one liter minimum purchase!!! Thanks guys! 

Frequently asked questions about TouchUpDirect

How is TouchUpDirect rated?

TouchUpDirect has a 3.6 star rating with 125 reviews. 

When is TouchUpDirect open?

TouchUpDirect is closed now. It will open tomorrow at 9:00 a.m. 

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