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4545 E 96th St, Indianapolis, IN, 46240, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 7:30 a.m. to 6:00 p.m. | |
| Tue | 7:30 a.m. to 6:00 p.m. | |
| Wed | 7:30 a.m. to 6:00 p.m. | |
| Thu | 7:30 a.m. to 6:00 p.m. | |
| Fri | 7:30 a.m. to 6:00 p.m. | |
| Sat | 8:00 a.m. to 6:00 p.m. | |
| Sun | Closed |
I bought my first Volkswagen Jetta today at Tom Wood Volkswagen. John Pittman was wonderful in helping me with my purchase. The service was impeccable! I definitely recommend this dealership!
Went to Tom Wood VW last night to check out the Tiguan and Touareg, the Salesman was very polite when he let me know since I was driving a Jetta that those vehicles would be out of my price point.....didn't get a business card, was allowed to look at the Touareg in the showroom with no battery power so could not adjust the seats, open the back hatch, etc... was not very helpful. Told me he did not have a Tiquan on the lot to show me. I would think that with the TDI scandal that anyone that was willing to stick with the brand... read more
I bought a beetle and had an outstanding experience. My salesman was James Kenjorski....if you are thinking about getting a VW...ask for him by name! He made the buying experience smooth, professional and pleasant. No pressure, no hard debating on the numbers and car was ready and waiting for me when I arrived to complete paperwork. Many thanks to James.
Bought a car for our son and Gary Waldron took great care of us. Gary was great and made a possibly unpleasant experience easy and painless. Thank you!
Terrible customer service experience. I posted a 5 star review as a favor to my sales consultant, but from the moment I bought my car I have regretted interacting with this dealership.
I've never had better customer service or accommodations at a dealership. Update 2/2/2017: I made the mistake of taking my car to Crew Carwash where rail dust from other cars was in the water and brushes. It looked like I had spots all over my Jetta that started to rust. Who do I call in a panic? TOM WOOD! Without having to schedule an appointment, they examined my car, gave me an estimate on the spot, and John Pittman even made sure it was washed the proper way. Thanks again for amazing customer service!
5 stars for John Pittman! Very helpful and friendly. I highly recommend him to you.
I was very pleased with the customer service at this dealership. John Pittman did an excellent job and was friendly, honest, and extremely helpful. I highly recommend him to help people anyone looking to buy a car.
Bought a Passat on 4/25. My salesman was Gary Waldron, Gary worked very hard for me to get the payment down to where it need to be. He was very professional and honest and he will get my business in the future. Thanks again Gary. John Mays
Tom Wood Volkswagen has a 4.4 star rating with 4,235 reviews.
Tom Wood Volkswagen is closed now. It will open at 7:30 a.m.
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