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Tom Wood Volkswagen

4.4

About this business

Location details

4545 E 96th St, Indianapolis, IN, 46240, United States

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WeekdayScheduleStatus
Mon7:30 a.m. to 6:00 p.m.
Tue7:30 a.m. to 6:00 p.m.
Wed7:30 a.m. to 6:00 p.m.
Thu7:30 a.m. to 6:00 p.m.
Fri7:30 a.m. to 6:00 p.m.
Sat8:00 a.m. to 6:00 p.m.
SunClosed
4.44,235 reviews
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Kirsten Andrea's profile image
Kirsten Andrea 
10 years ago

I bought my first Volkswagen Jetta today at Tom Wood Volkswagen. John Pittman was wonderful in helping me with my purchase. The service was impeccable! I definitely recommend this dealership! 

Laurie Ziesemer-Meissner's profile image
Laurie Ziesemer-Meissner 
10 years ago

Went to Tom Wood VW last night to check out the Tiguan and Touareg, the Salesman was very polite when he let me know since I was driving a Jetta that those vehicles would be out of my price point.....didn't get a business card, was allowed to look at the Touareg in the showroom with no battery power so could not adjust the seats, open the back hatch, etc... was not very helpful. Told me he did not have a Tiquan on the lot to show me. I would think that with the TDI scandal that anyone that was willing to stick with the brand... read more

Christie Desrosiers's profile image
Christie Desrosiers 
10 years ago

I bought a beetle and had an outstanding experience. My salesman was James Kenjorski....if you are thinking about getting a VW...ask for him by name! He made the buying experience smooth, professional and pleasant. No pressure, no hard debating on the numbers and car was ready and waiting for me when I arrived to complete paperwork. Many thanks to James. 

Michael Piguet's profile image
Michael Piguet 
10 years ago

Bought a car for our son and Gary Waldron took great care of us. Gary was great and made a possibly unpleasant experience easy and painless. Thank you! 

Jonathan Fuller's profile image
Jonathan Fuller 
10 years ago

Terrible customer service experience. I posted a 5 star review as a favor to my sales consultant, but from the moment I bought my car I have regretted interacting with this dealership. 

Kristen Fioritto's profile image
Kristen Fioritto 
10 years ago

I've never had better customer service or accommodations at a dealership. Update 2/2/2017: I made the mistake of taking my car to Crew Carwash where rail dust from other cars was in the water and brushes. It looked like I had spots all over my Jetta that started to rust. Who do I call in a panic? TOM WOOD! Without having to schedule an appointment, they examined my car, gave me an estimate on the spot, and John Pittman even made sure it was washed the proper way. Thanks again for amazing customer service! 

Ron Houp's profile image
Ron Houp 
10 years ago

5 stars for John Pittman! Very helpful and friendly. I highly recommend him to you. 

Sarah Houp's profile image
Sarah Houp 
10 years ago

I was very pleased with the customer service at this dealership. John Pittman did an excellent job and was friendly, honest, and extremely helpful. I highly recommend him to help people anyone looking to buy a car. 

John Mays's profile image
John Mays 
10 years ago

Bought a Passat on 4/25. My salesman was Gary Waldron, Gary worked very hard for me to get the payment down to where it need to be. He was very professional and honest and he will get my business in the future. Thanks again Gary. John Mays 

Frequently asked questions about Tom Wood Volkswagen

How is Tom Wood Volkswagen rated?

Tom Wood Volkswagen has a 4.4 star rating with 4,235 reviews. 

When is Tom Wood Volkswagen open?

Tom Wood Volkswagen is closed now. It will open at 7:30 a.m. 

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