This profile has not been claimed by the business owner or representative.
to update business information, get appointment requests, engage visitors with web chat, and more!
Tom Wood Volkswagen
- Car Dealers
- Indianapolis, IN
About this business
Location details
4545 E 96th St, Indianapolis, IN, 46240, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 7:30 a.m. to 6:00 p.m. | |
| Tue | 7:30 a.m. to 6:00 p.m. | |
| Wed | 7:30 a.m. to 6:00 p.m. | |
| Thu | 7:30 a.m. to 6:00 p.m. | |
| Fri | 7:30 a.m. to 6:00 p.m. | |
| Sat | 8:00 a.m. to 6:00 p.m. | |
| Sun | Closed |
Great customer service! Jack was friendly and explained everything.
Great place to work and the staff will do whatever it takes to make customers happy!
Some of the most caring and kind staff you'll ever interact with. Rob Pucci was the gentleman at Tom Woods VW and I gotta tell ya, the man knows his stuff. He honestly listened to all my concerns and points I made, and helped me pick out a car that best suited me. I couldn't be happier. If you're ever in the area, make sure to swing by! Family environment with the resources of a large store.
My wife test drove a car went back 3 days later to buy the car somehow the windshield got a chip so the put some type of epoxy on it and told us if it started to spread they would replace windshield free. Well here we are 2 weeks later it hasn't spread much but the crack has spread and they refuse to fix it will NEVER refer this place or ever purchase a car from here again.
I've had awful customer service from Tom Wood multiple times. The most recent that I'm dealing with is them giving me a 3-5 day estimate on my car being fixed. After the 6th day I called and they informed me the part still hadn't even arrived. It should not be on the customer to check in to make sure things are going smoothly, it should be Tom Wood's responsibility to keep their customers in the loop if they can't meet the initial expectation. Will not be buying any services from Tom Wood in the future.
Our experience at Tom Wood Volkswagen was above & beyond amazing!!! I can't possibly name everyone we met, but want to thank everyone & give credit where credit is due...THANK YOU!!! Anya was our sales person & what a great job she did, always with a smile! You can tell everyone gets along, always complementing each other, always so friendly...team work to the fullest degree! The general manager was the greatest....we couldn't have asked for a greater experience in buying a car! Keep up the good work everyone....we'll defini... read more
Frequently asked questions about Tom Wood Volkswagen
How is Tom Wood Volkswagen rated?
Tom Wood Volkswagen has a 4.4 star rating with 4,235 reviews.
When is Tom Wood Volkswagen open?
Tom Wood Volkswagen is closed now. It will open at 7:30 a.m.
Browse nearby in Indianapolis, IN
Need help? Contact us.
Speak with a specialist to learn how you can grow with Birdeye. We are reachable at profiles@birdeye.com