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Tom Wood Volkswagen

4.4

About this business

Location details

4545 E 96th St, Indianapolis, IN, 46240, United States

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WeekdayScheduleStatus
Mon7:30 a.m. to 6:00 p.m.
Tue7:30 a.m. to 6:00 p.m.
Wed7:30 a.m. to 6:00 p.m.
Thu7:30 a.m. to 6:00 p.m.
Fri7:30 a.m. to 6:00 p.m.
Sat8:00 a.m. to 6:00 p.m.
SunClosed
4.44,235 reviews
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Tama Prue Adams's profile image
Tama Prue Adams 
10 years ago

My husband brought his Jetta in because he needed a key to unlock his wheels. Their service department was nice enough to replace the lug nuts and spend 30 minutes working on taking care of all of this for him. They even washed the outside of the car! Very impressed with their service department and customer service. We will definitely consider shopping for our next vehicle here! 

Nicholas Ollis's profile image
Nicholas Ollis 
10 years ago

Good sales experience, with a staff that is willing to negotiate fairly and avoids the more dirty/aggressive sales tactics found at other dealers. I'll be checking them out again when it's time to look for another vehicle. The only thing I wished is more stable hours. If I remember correctly the hours of operation shifts 4 times during the week. 

Rachel Beaver's profile image
Rachel Beaver 
10 years ago

John P at Tom Wood Volkswagen was great to work with toady. He took care of us and made sure we were happy. Everyone we interacted with at the dealership was very friendly, helpful and easy to work with. My husband smiled the whole way home in his new Passat! 

Steve Wilhelm's profile image
Steve Wilhelm 
10 years ago

I bought my 2nd VW from Tom Wood this weekend and as usual had a pleasant experience. James and everyone at the new Noblesville store treated me great. I have never had any issues with these guys when buying a car. Thanks again for the great service you provide. 

Carl Simmons's profile image
Carl Simmons 
10 years ago

My family has a long history of driving Golfs/Rabbits. My grandmother drove an old tan Mk1 Rabbit. My dad drove multiple Mk1 Cabriolets, my mom drove an Mk2 Golf. I drove that old red Mk4 Golf through most of college. And here I am today driving a new 2017 Mk7 Golf 5-speed, Wolfsburg Edition. I've named her Miss Luna. She is tough and fierce. This is MY kind of car. Special thanks to John Pittman and Tom Wood VW for making this happen and for going the extra mile. It means a lot to trust a friend and brother for something as... read more

Jasen Reynolds's profile image
Jasen Reynolds 
10 years ago
Alyssa Jones's profile image
Alyssa Jones 
10 years ago

Brett BLOOM is the guy to see at this dealership!! 

Markie Hughes's profile image
Markie Hughes 
10 years ago

John Pittman was extremely wonderful!!! He was not pressuring whatsoever and it was my first car from a dealership and he explained everything step by step for me and even stayed late to make sure my car was cleaned up! Thank you so much for everything, John! :) 

Timothy TJ Powell's profile image
Timothy TJ Powell 
10 years ago

I made an appointment for 8:15 in the morning and arrived at 8:10 to find out the shuttle just left and won't be back for 2 hours. I did ask for a early as possible appointment so that I can get the shuttle back to work. I understand the shuttle is an extra convenience but if it's not going to be available I don't need my time wasted. I then called to talk to the service manager as I was leaving, but I guess at 8:15 in the morning he just stepped out of the building. I never take my car to the dealership and this is the one ... read more

Frequently asked questions about Tom Wood Volkswagen

How is Tom Wood Volkswagen rated?

Tom Wood Volkswagen has a 4.4 star rating with 4,235 reviews. 

When is Tom Wood Volkswagen open?

Tom Wood Volkswagen is closed now. It will open at 7:30 a.m. 

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