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4545 E 96th St, Indianapolis, IN, 46240, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 7:30 a.m. to 6:00 p.m. | |
| Tue | 7:30 a.m. to 6:00 p.m. | |
| Wed | 7:30 a.m. to 6:00 p.m. | |
| Thu | 7:30 a.m. to 6:00 p.m. | |
| Fri | 7:30 a.m. to 6:00 p.m. | |
| Sat | 8:00 a.m. to 6:00 p.m. | |
| Sun | Closed |
Gene Home from Tom Wood Volkswagen was my shuttle driver today and provided excellent customer service. He has a friendly, positive, and warm personality that puts people at ease. He was an absolute pleasure and I appreciate all his help. Thank you!
Love Tom Wood especially the service I got in and out and they were very upfront and honest!
I worked with James Kenjorski to purchase a VW Tiguan and it was a flawless process. So much for the used car salesman stereotype. James was professional, friendly, honest and knowledgable. I would buy multiple cars here.
Thank you to Gene Horne at Tom Wood Volkswagen for being such a great shuttle driver! This is the second time I've used TMV's shuttle service, which makes it convenient for my Jetta to be serviced while I'm at work. Gene is timely, lets you know when he's nearby to pick you up from work, and is a great conversationalist!
Tom Wood Volkswagen offers shuttle service while your car is being serviced. Gene Horne was great: timely, courteous, and personable. If you choose to wait you can enjoy the customer lounge complete with wi-fi, tv, complimentary beverages (coffee, espresso, pop, and more) and snacks (fresh fruit, muffins, and more). Please keep up the exceptional service!
I have been a customer since 2008 and have always had a wonderful experience here, from the service dept to the sales floor. The entire team is great and works hard to make sure I'm happy every time. I highly recommend this VW dealership and plan on doing business with them for years to come!
Gene Horne is a gem! I always enjoy his company when he is transporting me back/forth from the Tom Wood VW dealership! Great customer service! Thanks, Gene.
Typical dealer ship with warranty work, they act like they will be glad to work on your car over the phone (so they can check your car over once it's there and try to sell you stuff) but once it's there they find reasons not to do the warranty work.
Tom Wood Volkswagen has a 4.4 star rating with 4,235 reviews.
Tom Wood Volkswagen is closed now. It will open at 7:30 a.m.
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