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Tom Wood Volkswagen

4.4

About this business

Location details

4545 E 96th St, Indianapolis, IN, 46240, United States

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WeekdayScheduleStatus
Mon7:30 a.m. to 6:00 p.m.
Tue7:30 a.m. to 6:00 p.m.
Wed7:30 a.m. to 6:00 p.m.
Thu7:30 a.m. to 6:00 p.m.
Fri7:30 a.m. to 6:00 p.m.
Sat8:00 a.m. to 6:00 p.m.
SunClosed
4.44,235 reviews
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Lenora McCoy Felix's profile image
Lenora McCoy Felix 
11 years ago

Had a wonderful experience at Tom Wood Volkswagen. Our customer sales person James worked very hard to get the deal we were looking for. His customer service is well above any other that we have had. Visited several dealerships that day. James was the only one to take us seriously. Thank you James for your great service. 

James Everett Thompson's profile image
James Everett Thompson 
11 years ago

Today I brought in a 2004 convertable bug that I just bought for my wife at a non-VW dealership. I know little about the history of this car and need to make sure it is in good shape for her for this summer. This is my first encounter with Tom Wood VW although we have a Tom Wood Lexus already. The staff was very helpful and friendly. Brian McNamee promised to make sure the car is good to go for my wife this summer, and Gene Horne gave me a ride back to my office afterwards. Very good overall experience so far. Thanks guys! 

Mengling Yu's profile image
Mengling Yu 
11 years ago

The service was good. It provides the free ride while the car is maintained. The driver Gene Horne was really nice and patient. It was a nice experience today. 

Kimberly Jo Sears's profile image
Kimberly Jo Sears 
11 years ago

I love my VW! My duo salesmen were so kind and understanding. They answered all my questions and made me feel at ease. They truly cared and took the time to make sure I got what I wanted. Kudos to Brian O'Connor (aka Matthew McConaughey) and Mike Thompson! 

Dave Hoffman's profile image
Dave Hoffman 
11 years ago

This past week, I leased a Volkswagen Passat with the help of their best sales associate, Anya Bass. Anya was outstanding to work with; she was helpful, informative, professional and she really went that extra mile (no pun intended) to give us a great deal. We are thrilled with the result. Her expertise in Volkswagens was invaluable. I would highly recommend Anya to anyone; she made the entire process easy, stress-free and enjoyable. Thank you Anya for all your efforts on our behalf! 

Mindy Scott's profile image
Mindy Scott 
11 years ago

My service experience was great. John Dwyer was very informative and helpful and their shuttle driver Gene Horne was very nice and made the ride to work very enjoyable. 

Ace Record's profile image
Ace Record 
11 years ago

Great driver Gene Horne in TOM WOOD VOLKSWAGEN。I don't know how good service yet. 

Pamela Manifold Eacret's profile image
Pamela Manifold Eacret 
11 years ago

I am particularly impressed with the service department....And the shop foreman... 

Patricia Galbraith's profile image
Patricia Galbraith 
11 years ago

Tom Wood Volkswagen was an excellent experience for me. I can't believe how helpful everyone was! I thought I was going to be stuck sitting around all day waiting for my car to be fixed, but Darrick Thames from the service department made sure I had a loaner vehicle. I was able to run all my errands and still be productive while my car was worked on. They even washed and vacuumed my car for free! That was definitely the cherry on top of Tom Wood Volkwagen's Awesome Sundae! Thanks everyone, and keep up the great work:) 

Frequently asked questions about Tom Wood Volkswagen

How is Tom Wood Volkswagen rated?

Tom Wood Volkswagen has a 4.4 star rating with 4,235 reviews. 

When is Tom Wood Volkswagen open?

Tom Wood Volkswagen is closed now. It will open at 7:30 a.m. 

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