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Tom Wood Volkswagen
- Car Dealers
- Indianapolis, IN
About this business
Location details
4545 E 96th St, Indianapolis, IN, 46240, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 7:30 a.m. to 6:00 p.m. | |
| Tue | 7:30 a.m. to 6:00 p.m. | |
| Wed | 7:30 a.m. to 6:00 p.m. | |
| Thu | 7:30 a.m. to 6:00 p.m. | |
| Fri | 7:30 a.m. to 6:00 p.m. | |
| Sat | 8:00 a.m. to 6:00 p.m. | |
| Sun | Closed |
i went today with my brother to look up tijuana and gti and the sale man threat us so badly because we were latin.
Business response:
Hi Fernando Javier Cobian, we can assure you that we do not find this type of behavior acceptable, and we would like to address the situation you have described. We didn't see you in our system to be able to call you. Can you please reach out to me personally. My name is Jodi Taylor, and my direct phone number is 407-930-4764. Thank you.
I would not come back here. Service department did not fix my vehicle correctly. Was double charged for the work. Staff was rude.
RecommendedWe want to thank Rick (our salesman) and Don Thornton Volkswagen of Tulsa for making our very first VW purchase of an Atlas Cross Sport a memorable one! We’ve bought many cars in the past; this was by far the least pressure and easiest buying experience ever! We were in and out in less than two hours from test drive (two vehicles) to keys in hand out the door! Thanks so much for an awesome experience! Sean and Sherron Brown
RecommendedWe drive 45 minutes to have our car serviced at Hanover Volkswagen because the team here is fantastic!! All departments at the dealership are second to none. They go above and beyond for us and all their customers! They take care of all of your needs, and I mean ALL! They are all a great group of people and treat you like family! I recommend Hanover Volkswagen for all of your automotive needs!
Business response:
Thank you Andy! We sincerely appreciate the shout-out to our service team!!
RecommendedI had always have great experiences with getting all my VE’s from this dealership, today SYED helped me with upgrading my 2018 Tiguan by a newer Atlas, he was very attentive, helpful and professional, big thanks for him and all the Alexandria VW staff! Cheers!
RecommendedGreat sales and service.Everyone is very helpful.
RecommendedAfter weeks of searching we finally found the 2021 Atlas color combo we had been looking for! Stan at Napleton VW was extremely professional and was able to offer us the best leasing options for the new Atlas! He even offered to have the vehicle delivered right to our door the very next day! Drew delivered the car, had all the paperwork to sign and was very knowledgeable about the vehicle while giving us a thorough walk through! We would definitely recommend to anyone, especially our friends and family who are in the market ... read more
Business response:
Hello Annie, thanks for sharing your recent service experience with us. It is great to hear our staff member Stan was knowledgeable and pleasant to work with. Your recommendation means so much to us and we're so happy to have earned it. We hope you continue to choose us for all your automotive needs! Take care!
RecommendedAwesome sales and service; The easiest car buying experience I've EVER had! Bradley Frasier, and the rest of the crew are all TOP NOTCH! This is the nicest, most personal dealership! I'm looking forward to dealing with them for MANY years! THE BEST!!!
RecommendedI cannot say enough about Jerry Hall (Sales) and Bill (New Car Manager). They were extremely professional, worked hard to find us the right vehicle, and undercut all competing dealers by a WIDE margin. We had bought MANY cars--prior to this experience--at KC Audi/Molle VW prior and have NEVER experienced service like Northtowne VW.
Business response:
Todd, Thank you for giving us an opportunity to earn your business.
Frequently asked questions about Tom Wood Volkswagen
How is Tom Wood Volkswagen rated?
Tom Wood Volkswagen has a 4.4 star rating with 4,028 reviews.
When is Tom Wood Volkswagen open?
Tom Wood Volkswagen is open now. It will close at 6:00 p.m.
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