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Titan Solar Power

2.0

About this business

As the Nation’s leading Rooftop Solar Contractor*, Titan Solar Power partners with like-minded Solar Sales Companies and Dealers to deliver world-class installations with industry-leading customer experience. Titan handles all aspects of a solar module installation. We take pride in our work and know that it will stand the test of time. Solar is what we do and what we excel at. As a Titan partner, you can rest assured we are just as committed to ensuring every one of your customers are elated with their decision to go ... read more

Location details

900 Lamberton Pl NE, Albuquerque, NM, 87107, United States

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WeekdayScheduleStatus
Mon8:00 a.m. to 5:00 p.m.
Tue8:00 a.m. to 5:00 p.m.
Wed8:00 a.m. to 5:00 p.m.
Thu8:00 a.m. to 5:00 p.m.
Fri8:00 a.m. to 5:00 p.m.
SatClosed
SunClosed
2.0439 reviews
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Asiade S's profile image
Asiade S 
3 years ago

I called and called to ask about the functioning of our system and all I got was the run around. I still to this day have never got called back and now our warranty has expired. There is so much more I can say but that is years of bs. I have several emails and texts that never came true 

Business response:

Hi Asiade, we hate hearing this and really want to make this right. Please email your project address to ******************************* and a customer service manager will reach out. 

Karen T's profile image
Karen T 
3 years ago

I have tried contacting Titan 7 times on the customer service line. No response. I emailed 2 times. No response. The installers have no idea about the system. No direct contacts for anyone. The sales rep quit the company.My system was installed months ago. Still not turned on.I am paying on the loan and have no idea if it works.If this is how the customer service is. It is going to be a horrible journey.If I would have know all this I would have never installed the solar from them. Buyer be ****. 

Phy G's profile image
Phy G 
3 years ago

If you are looking for true frustration make sure you work with Titan Solar Power. We contracted with them in spring 2021, work didn't start until July, 2021. They had to order our backup battery which they received 11/24/21, Thanksgiving week. We have been trying to reach a human being that knows about customer service ( you call, leave messages, if you get someone, they put you in a que for a call back from the top down to the saleperson) and it's like pulling teeth with pliers and no anesthesia to get a return call. They ... read more

Dana D's profile image
Dana D 
3 years ago

I have been scammed by Titan Solar Power and GoodLeap. I was referred by my alarm company (Vivint) to Titan Solar Power to receive the "amazing benefits of solar power". I spoke with a salesperson (*******) in June regarding expected monthly savings (on average $100-200/month), reviewed the paperwork, and proceeded with the installation process. I was informed that my electricity would primarily be powered by my solar panels, and that excess usage would be covered by ****** EMC. The financing company for the solar unit is Go... read more

Rachael Y.'s profile image
Rachael Y. 
3 years ago

I would have to say this is the worst company ever. My husband and I were blind sided by our salesman Rafe, who when we were all signed, said and done he was gone. We couldnt get a hold of him for any issues. We are currently paying two bills. Titan and ****** have been back and fourth not knowing what the heck they are doing. They put in our electrical panel and now our hot tub trips a breaker. They lie, we have been through this nightmare since August and its still not done. When we have issues and questions there is nobod... read more

Jay K's profile image
Jay K 
3 years ago

I originally signed up with Titan Solar in the mid year of 2021. And I have had numerous a red flags. My first red flag ?? was after signing up my sales rep disappeared leaving me with no point of contact or any knowledge about installation and a start dates. My second red flag ?? ?? I came in when The sales reps promised me $1000 towards tree removal to better my solar energy (now other companies do allow allotment for tree removals so I was thinking that this was normal after doing my research.) After finally getting in co... read more

Michael F's profile image
Michael F 
3 years ago

From the salesperson all the way to the top of the company back down to just the installers even this company is a joke. They could not give us the same information we would get calls from three four different people telling us different things different times we needed to stay home I've missed 6 days of work to get a solar unit installed that my sales guy said he would be here for the whole time to oversee the job as he does all of his jobs. He offered us $1,000 cashback bonus when we signed with him we've received nothing.... read more

daisy Z.'s profile image
daisy Z. 
3 years ago

I wish I had looked at the reviews here before choosing this company. They are a mess, the project took 7 months to finish and they didnt reimburse me for my last loan payment. They are unprofessional and lazy. I had to micromanage them after I called the county and realized they were the problem. Absolutely shameful company. Pick another solar company for your needs. 

Glenn A's profile image
Glenn A 
3 years ago

Please be aware of this company. It has to be the worst solar company out there by far. The customer service is a complete joke. I would not recommend this company to my worst enemy. My panels sit on my roofs for 3 months, before they actually completed the inspections to commission my system. I paid 2 months to the finance company, while also paying my electric company. I could never reach anyone thru customer service. Just stay away from this very unprofessional company, its a complete joke, same your time and your money. 

Business response:

We are so sorry to hear you had a bad experience with us. Please email your project address to ******************************* and a customer service manager will follow up. 

Frequently asked questions about Titan Solar Power

How is Titan Solar Power rated?

Titan Solar Power has a 2 star rating with 439 reviews. 

When is Titan Solar Power open?

Titan Solar Power is closed now. It will open on Monday at 8:00 a.m. 

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