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Thrive Mortgage
- Finance
- Asheboro, NC
About this business
Specialties: I work to help people with their home loan mortgage. Purchase or refinance. 100% financing and many other programs. Licensed in NC #I-106774 RMLO #74835
Location details
1019 S Cox St, Asheboro, NC, 27203, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 6:00 p.m. | |
| Tue | 9:00 a.m. to 6:00 p.m. | |
| Wed | 9:00 a.m. to 6:00 p.m. | |
| Thu | 9:00 a.m. to 6:00 p.m. | |
| Fri | 9:00 a.m. to 6:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
A good experience. Quick easy, understandable. ********* did a great job. 5 stars in my opinion!
Business response:
Hello! We appreciate the feedback and are glad to hear that you had a great experience with our team. If you need anything in the future, please let us know.
I've done business with LoanDepot for 3 or 4 of my mortgages and this last experience was horrible! I will say I started the process with ****** ***** and we work well with each other, until the loan was turned over to **** ********. She wrote an email to me saying she would call me the next day and introduce herself personally. We'll tomorrow came and went never heard from her. I waited a few days didn't hear anything so I tried calling her, left 3 voice messages, she never got back to me. I tried calling ****** also left a... read more
Business response:
Hi *****-- Thank you for this feedback. We would appreciate hearing more about your experience. Please call our Customer Care Team at 888-337-6888 (x6789) or email customercare@loandepot.com so that we can learn more. Thank you!
Made the entire process so simple online. Great communication from processor and originator. Couldn't ask for a loan to be so easy!"
Business response:
Hello! We are thrilled that you had great experience with us and appreciate the time you took to share. Please keep loanDepot in mind for any future lending needs.
Loan Depot was educational and insightful on things that would help me in the now as well as the long run. They were understanding of my needs and future endeavors with the house.
Business response:
Hello! We are happy to hear that you had a great experience with us. Thank you for sharing your story. We are here for you if you have any questions or future financial needs.
Excellent service and honest people who promptly return phone calls and answer any and all questions. I worked with ******* and he patiently guided me through the entire process of my first refi. Good and knowledgeable people to work with, no surprises, everything done timely and as explained, good company to work with for your loan/mtg. I highly recommend the LoanDepot. Thank you *******!
Business response:
Hello! We are thrilled that you had great experience with us and appreciate the time you took to share. Please keep loanDepot in mind for any future lending needs.
The loan processor in this office is very unprofessional and uncouth. Never did I receive a Thank you. I said thank you and she responds ok. Felt like she hated me and discriminated. The customer service call center on the other hand make you feel like youre family! Very polite and professional. Attentive to my concerns. I probably just had the sour ***** that fell from the tree! Well, trash it!!
Business response:
Hi *****-- Thank you for reaching out to us about your experience. We would like to have a member of our Customer Care team to discuss this further with you. Please call our Customer Care team at 888-337-6888 (x6789) or customercare@loandepot.com.
I highly recommend ***** ******* and **********. They were great to work with!
Business response:
Hello! Thanks for sharing your story with us. We are so glad you had a great experience with loanDepot. Please keep us in mind for any of your future financial needs.
After receiving a marketing letter from LoanDepot I contacted the Toll-free line and a live agent was assigned to me to follow up. I submitted some required items such as 2020 tax return (all pages), ********** insurance, bank statements, etc.After a week the same representative tried my phone line, failing to leave a message. I returned the call and did leave him a message to find out the status of my application.A few more days elapsed and they contacted my wife to let her know that we were not approved.Anyhow, what motiva... read more
Business response:
Hi ****-- Thank you for sharing your experience. We would appreciate hearing more. Please contact our Customer Care Team at 888-337-6888 (x6789) or customercare@loandepot.com so that we can discuss your situation further. Thank you!
I was extremely satisfied with the services provided by Loandepot. The personnel I dealt with was extremely helpful and professional. I would definitely recommend the company to anybody considering a refinance, or a new loan. Excellent service, prompt responses, smooth process.
Business response:
Hello! Thank you for sharing the positive experience you had with loanDepot. Customer satisfaction is our priority and your feedback is greatly appreciated.
Frequently asked questions about Thrive Mortgage
How is Thrive Mortgage rated?
Thrive Mortgage has a 4.1 star rating with 2,871 reviews.
When is Thrive Mortgage open?
Thrive Mortgage is open now. It will close at 6:00 p.m.
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