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Thrive Mortgage
- Finance
- Asheboro, NC
About this business
Specialties: I work to help people with their home loan mortgage. Purchase or refinance. 100% financing and many other programs. Licensed in NC #I-106774 RMLO #74835
Location details
1019 S Cox St, Asheboro, NC, 27203, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 6:00 p.m. | |
| Tue | 9:00 a.m. to 6:00 p.m. | |
| Wed | 9:00 a.m. to 6:00 p.m. | |
| Thu | 9:00 a.m. to 6:00 p.m. | |
| Fri | 9:00 a.m. to 6:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
Very good experience with Loan Depot. Fast, smooth, and efficient. ******** *** was amazing. She would consistently keep us updated throughout the process and answer any questions we would have.
Business response:
Hello! We value your feedback. Reach out to a member of Team loanDepot if we can assist you further.
Misleading loan information. So this what we have discussed , we cancelled the previous loan(19yrcashout) bc the cost increased due to incorrect homeowners insurance amounts being added. I recently found checking account under my asset verification that was not our checking account. Now with current 30yrcashout loan the original verbal/email breakdown omitted wind and hail making the numbers inaccurate. E-consent received yesterday now includes all taxes and insurances and raises monthly **** by $200 more than what was previ... read more
Business response:
Hi ********* – We apologize that your experience was not satisfactory and would like to learn more. Please call our Customer Care team at 888-337-6888 (x6789) or customercare@loandepot.com.
Quick, easy, professional, thorough, and great rates. My experience from beginning to end was easy and without any issues. I would highly recommend, do yourself a favor and use LoanDepot.
Business response:
Hello! We are happy to hear that Team loanDepot was able to exceed your expectations. We take being your lender of choice very seriously and look forward to working with you again in the future.
Three months ago in March 2021, I spoke to ******* **** at Loan Depot who informed me I was eligible to refinance my VA loan at a 2.25% rate. I went ahead and initiated the process. From there they moved me to another person named *********. Several days went by and I never heard back from ********* and her voice mail said that if "at any time you are not receiving excellent service, call her supervisor ********** or ******" (not sure of spelling) and it gave four digits of his phone number. I tried using the first six digit... read more
Business response:
Hi ******* – We apologize that your experience was not satisfactory and would like to learn more. Please call our Customer Care team at 888-337-6888 (x6789) or customercare@loandepot.com.
refinancing using ** benfits for cash out and payoff debt- rate lock ***** ******** all nice and professional. rate lock good until June 6th. plus for that.Had doubts after appraisal done. I started backing out from the refinance and Loan Depot sent a loan guaranty letter that was so convoluted an attorney needed to review it. May 20 2021, I sent 2 emails- "Thank you for your attention and consideration. I have decided to sell my home, as I do not want to incur more debt." letting ***** ******** , ***** ********* and *******... read more
Business response:
Hi **** -- Thank you for sharing your experience. If you would, please reach out to our Customer Care team at 888-337-6888 (x6789) or customercare@loandepot.com. We’d like to hear more.
Had wonderful service. The people we dealt with made the process ********** was amazing.
Business response:
Hello! Thanks for sharing your story with us. We are so glad you had a great experience with loanDepot. Please keep us in mind for any of your future financial needs.
******* Le and the team worked around the clock, even on the weekend to get this out together in 4 days. Definitely willl recommend.
Business response:
Hi *****! Thanks for sharing your story with us. We are so glad you had a great experience with loanDepot. Please keep us in mind for any of your future financial needs.
I could never get anyone to return my calls when I had questions or problems. I closed almost one month ago and my "cash out" check was shorted by around $300. I have questioned it every single day for 14 days and I keep getting the run-around. In the beginning I was supposed to get $11,000 back after refinancing, and I ended up getting $1,200 and they still owe me the additional $300 but I can't get any answers.
Business response:
Hi **** – We appreciate you for bringing this matter to our attention. Please contact our Customer Care team at 888-337-6888 (x6789) or customercare@loandepot.com so that we can try to resolve your concern.
Horrible experience. They took much longer than they estimated. My officer was slow and not very responsive.
Business response:
Hi *** – We apologize that your experience was not satisfactory and would like to learn more. Please call our Customer Care team at 888-337-6888 (x6789) or customercare@loandepot.com.
Frequently asked questions about Thrive Mortgage
How is Thrive Mortgage rated?
Thrive Mortgage has a 4.1 star rating with 2,871 reviews.
When is Thrive Mortgage open?
Thrive Mortgage is closed now. It will open on Monday at 9:00 a.m.
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