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Thrive Mortgage
- Finance
- Asheboro, NC
About this business
Specialties: I work to help people with their home loan mortgage. Purchase or refinance. 100% financing and many other programs. Licensed in NC #I-106774 RMLO #74835
Location details
1019 S Cox St, Asheboro, NC, 27203, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 6:00 p.m. | |
| Tue | 9:00 a.m. to 6:00 p.m. | |
| Wed | 9:00 a.m. to 6:00 p.m. | |
| Thu | 9:00 a.m. to 6:00 p.m. | |
| Fri | 9:00 a.m. to 6:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
Horrible communication. They sign you up, take your money and ghost you. Dont say I didnt warn you!
Business response:
Hi ******– We apologize that your experience was not satisfactory and would like to learn more. Please call our Customer Care team at 888-337-6888 (x6789) or customercare@loandepot.com.
I had a bad experence loan depo actually ****** ******* from ************ ,** i was 2 to 3 months in approved for loan and rarely got him to answer me back so i decided to apply with other loan companys and ask him to leave me alone ...not interested in whatever this is trying to buy a home this year .so now he sends emails once in a while .in a lot less time found a home with new company . So be prepared to be harassed all becaused loan office wouldnt do his job in the first place ...*** *********,**
Business response:
Hi ******** -- Thank you for sharing your experience. If you would, please reach out to our Customer Care team at 888-337-6888 (x6789) or customercare@loandepot.com. We’d like to hear more.
I applied for rate quotes from ************ and was contacted by ***** ******** from LoanDepot. After reviewing the rates and looking at amortization tables for the rates and the origination fees, I told him that we were not interested in pursuing a loan for refinancing as there was not a scenario in which we would save money over a 10-year time frame. He ran my credit anyway and sent loan documents as if we were applying for a loan (which I had already declined both in writing and verbally). We shredded these documents when... read more
Business response:
Hi *********-- Thank you for sharing your experience. If you would, please reach out to our Customer Care team at 888-337-6888 (x6789) or customercare@loandepot.com. We’d like to hear more.
Since I have had this loan, I have had ********* PROBLEMS WITH THEIR ********* DEPARTMENT. I have carried homeowners insurance since before I refinanced. I have provided information on my insurance and **************************** (***), has been sending invoices to the insurance department since April, (1st payment due). I contacted Loan Depot on MAY 25th and was told that ******* TO *** WOULD BE OVERNIGHTED as they had still not received payment for homeowners insurance. On June 11th, I spent a long amount of time on the p... read more
Business response:
Hi ***** – We take your feedback very seriously and would like to investigate further. Please contact our Customer Care team at 888-337-6888 (x6789) or customercare@loandepot.com at your earliest convenience.
******* ******* (****#: 621658 ) has closed my loan with LoanDepot due to her discrimination towards me. This is totally unacceptable and I need the corporate to take action. I need to move forward with my loan in order to buy the house with the *******. Please contact me.
Business response:
Hello – We take your feedback very seriously and would like to investigate further. Please contact our Customer Care team at 888-337-6888 (x6789) or customercare@loandepot.com at your earliest convenience.
Quick efficient service, a professional experience. What I expected being a customerwho was refinancing a loan. Doing their job, nothing out of the ordinary, but I am a happy camper.
Business response:
Hi *******! We are happy to hear that you had a great experience with us. Thank you for sharing your story. We are here for you if you have any questions or future financial needs.
The whole process went very well. ***** *** is an awesome guy to deal with. Everything went just like he said it would.
Business response:
Hello! We value your feedback. Reach out to a member of Team loanDepot if we can assist you further.
They are patient and professional. They listen and give good suggestion to meet the need for the home buying process.
Business response:
Hello! Thanks for sharing your story with us. We are so glad you had a great experience with loanDepot. Please keep us in mind for any of your future financial needs.
My loan officer was great and she has done a great job so far but the experience with loan depot as a company has been awful. Every time we were close to closing something was wrong on a document or something needed to be submitted. Most of the things in my opinion should have been looked at from the beginning by the underwriter. This has made my home buying experience the worse process ever and not to mention the seller has now sent the attorney a termination agree because of how long its taking to clear to close. We still ... read more
Business response:
Hi ******* -- Thank you for this feedback. We would appreciate hearing more about your experience. Please call our Customer Care Team at 888-337-6888 (x6789) or email customercare@loandepot.com so that we can learn more. Thank you!
Frequently asked questions about Thrive Mortgage
How is Thrive Mortgage rated?
Thrive Mortgage has a 4.1 star rating with 2,871 reviews.
When is Thrive Mortgage open?
Thrive Mortgage is closed now. It will open on Monday at 9:00 a.m.
Need help? Contact us.
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