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Thrive Mortgage
- Finance
- Asheboro, NC
About this business
Specialties: I work to help people with their home loan mortgage. Purchase or refinance. 100% financing and many other programs. Licensed in NC #I-106774 RMLO #74835
Location details
1019 S Cox St, Asheboro, NC, 27203, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 6:00 p.m. | |
| Tue | 9:00 a.m. to 6:00 p.m. | |
| Wed | 9:00 a.m. to 6:00 p.m. | |
| Thu | 9:00 a.m. to 6:00 p.m. | |
| Fri | 9:00 a.m. to 6:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
Loan Depot was terrific. *** ***** and **** **** were wonderful to deal with.
Business response:
Hello! We value your feedback. Reach out to a member of Team loanDepot if we can assist you further.
My refi took 4 months to process with a lot of stress towards the end just to get it done. ****** was extremely busy but why call if I was interested. Final numbers were changed a few times only because I have questioned them, from to pay over $5k, 3k, $900 then final of pay to borrower.
Business response:
Hi ********* – We take your feedback very seriously and would like to investigate further. Please contact our Customer Care team at 888-337-6888 (x6789) or customercare@loandepot.com at your earliest convenience.
Vey nice supportive team. And have good industry experience for their customers
Business response:
Hello! We value your feedback. Reach out to a member of Team loanDepot if we can assist you further.
Thank you for giving me the opportunity to acquire my refinance of my mortgage on my home. The time and effort completed by ********* was remarkable and excellent. ********* was veryprofessional in knowing her task at hand. I am very pleased of her and the time it took to accomplished my loan. My thanks to ********* and Loan Depot for the opportunity Sincerely. ***** *******
Business response:
Hello! We appreciate the positive feedback and look forward to servicing your future lending needs. Please feel free to reach out to our team if you ever need assistance.
LD is the ****. If youre looking for the best customer care, best pricing, and best products, this is the place!
Business response:
Hello! We are thrilled that you had great experience with us and appreciate the time you took to share. Please keep loanDepot in mind for any future lending needs.
This is about their serving not the process upfront. The serving department is the worst i have ever dealt with in my 15 years of having 10+ mortgages. I would rather have my mortgage serviced by central Chinese government than these guys. Their menus when you call are aweful you get stuck all the time in loopholes with redundant and useless information. If you get to talk to someone, and if they do something for you, don't let go of them until you see the change in your account online. Otherwise you might as well not bother... read more
Business response:
Hi ****– We apologize that your experience was not satisfactory and would like to learn more. Please call our Customer Care team at 888-337-6888 (x6789) or customercare@loandepot.com.
**** ****** and ****** ***** were both very helpful during this process. We are grateful for the customer service and would highly recommend Loan Depot.
Business response:
Hello! We appreciate the positive feedback and look forward to servicing your future lending needs. Please feel free to reach out to our team if you ever need assistance.
***** ****** with ********* closed my loan in under 30 days! Fantastic service and very professional. I highly recommend.
Business response:
Hello! We value your feedback. Reach out to a member of Team loanDepot if we can assist you further.
Worst experience of my life. Was lied to: was told all was in order and closing was on for 5/27/2021. I asked 42 times if all was in order due to my long drive. I was traveling in a 26 foot truck with my house from ********** ** to *********** *******.. I was reassured repeatedly that it was all ok and in order and it would go as planned. 8am on 5/27 was informed that my closing was cancelled and needed more information. I was not close to home and was Very ********* that I was lied to **********. Loan Depot is disorganized,... read more
Business response:
Hi ****– We appreciate you for bringing this matter to our attention. Please contact our Customer Care team at 888-337-6888 (x6789) or customercare@loandepot.com so that we can try to resolve your concern.
Frequently asked questions about Thrive Mortgage
How is Thrive Mortgage rated?
Thrive Mortgage has a 4.1 star rating with 2,871 reviews.
When is Thrive Mortgage open?
Thrive Mortgage is open now. It will close at 6:00 p.m.
Need help? Contact us.
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